Housekeeping Coordinator

HOTEL DROVER•Fort Worth, TX

13h•Onsite

About The Position

Inspired by the pioneering spirit of the West, Hotel Drover delivers true Texas hospitality. Named to honor the legendary cowboys who drove cattle to market across the plains, Hotel Drover is an Autograph Collection® property, offering a truly unique guest experience in the heart of the historic Fort Worth Stockyards. Our goal is simple. To harness the true spirit of the Stockyards through the legacy of the drover, creating an experience that can only be achieved here in Fort Worth. Proud of where we came from, we greet visitors with a tip of the hat and a firm handshake, welcoming all to enjoy life’s simple pleasures and genuine Texas hospitality. So, dust off your boots, grab your hat and join us at Hotel Drover. We’re seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community – someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our employees, guests, and community. We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest, every day. We have poured our passion, energy, and excitement into crafting an extraordinary place and brand – and we know that the right Assistant Food & Beverage Manager for Hotel Drover will be as inspired and passionate about this vision as we are. Care for people, have a belief in the power of community, and the desire to create extraordinary experiences drive us. You must apply if these things also drive you!

Requirements

Minimum of 1 year of related hotel, housekeeping, or hospitality operations experience.
Strong organizational and time management skills.
Ability to communicate clearly, professionally, and respectfully in both verbal and written formats.
Ability to multitask and prioritize effectively in a fast-paced environment.
Proficiency with basic computer systems and work-related software.
Flexible schedule — must be available to work evenings, weekends, and holidays.
Strong interpersonal and collaboration skills.
Embody our Core Values: Hit the Mark, Every Time, Blaze New Trails, Spark Warmth, Be Intentional, Do Right, Honor All, Stay Curious.

Nice To Haves

Previous experience in a housekeeping coordinator, dispatcher, or administrative role.
Familiarity with hotel PMS and housekeeping tracking systems.
Detail-oriented with strong problem-solving abilities.
Previous experience working in a luxury or lifestyle hotel environment.

Responsibilities

Run sold room and occupancy reports and verify room status accuracy.
Monitor, document, and resolve discrepant rooms in coordination with the Front Office.
Prioritize room cleaning assignments based on arrivals, departures, rush rooms, and business levels.
Prepare, distribute, and update daily assignment sheets/workboards for Housekeeping staff.
Track and manage “Do Not Disturb” rooms, ensuring follow-up and timely service when appropriate.
Work closely with the Culinary, Banquet and F&B Outlets Management to ensure they are set up for success.
Ensure vacant dirty rooms are cleaned and released by required times.
Act as a liaison between Housekeeping, Engineering, Front Office, and Laundry to coordinate daily operations.
Communicate maintenance needs, room issues, and service delays promptly to appropriate departments.
Assist Housekeeping leadership with managing daily operational activities and workflow.
Complete and maintain required housekeeping documentation and reports accurately.
Support inventory tracking of linens, supplies, and equipment as needed.
Maintain confidentiality of guest and company information.
Provide professional, courteous communication to guests and team members always.
Support departmental goals and collaborate with team members to achieve operational success.
All other duties as assigned.