Housekeeping Coordinator ll

AccorHotel•San Diego, CA

13d•Onsite

About The Position

We invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Housekeeping Coordinator. The Housekeeping Coordinator works to ensure that all day-to-day administrative duties are completed in a timely manner. The Coordinator supports the colleagues by overseeing all operational assignments, to ensure that they are accurately dispatched.

Requirements

Minimum 1 year of relevant experience in a similar capacity
Good reading, writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Working knowledge of MS Excel, Word, & PowerPoint
Good communication and customer contact skills
Service oriented with an eye for details
Ability to work effectively and contribute in a team
Self-motivated and energetic
Must be well-presented and professionally groomed at all times
Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected
Applicants must be legally eligible to work the United States.

Responsibilities

Responsible for administrative duties.
Maintain production records and incentive pay.
Operate and oversee all opening procedures.
Create and maintain inventories of all guest supplies and chemical supplies. Complete all purchase orders for the department.
Assist supervisors with room inspections and walking room statuses.
Receive, record and transmit guest requests accurately
Prepare and distribute various departmental reports
Input accurate room status into system daily and investigate discrepancies
Maintain key, radio, control and monitor lost properties
Maintain work area in a proper state of cleanliness
Handle guest complaints tactfully, delegate to team members in a timely member to conduct service recovery & report incident to Leaders
Be familiar with Housekeeping positions and team members’ job functions
Maintain good relations with team members and other interfacing departments
Ensures smooth handover of daily activities to the next shift
Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.
Be well versed in hotel fire & life safety/emergency procedures
Attend all briefings, meetings and trainings as assigned by management
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the assigned by the Management
Establish and maintain effective employee working relationships

Benefits

Complimentary upgrades
Extended stays
Discounted stays across Fairmont & Raffles properties
Special dining and wellness discounts
Complimentary Meals
Complimentary on-site parking
Employee travel program with discounts on room rates at Fairmont & Accor properties world-wide.
Employee program with discounts on restaurants, bars and spa services at Fairmont & Accor properties world-wide.
Opportunity to develop your talent and grow within Fairmont Grand Del Mar and over 5,700 properties with Accor.
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Employees are recognized for outstanding performance through appreciation programs, awards, and exclusive travel and lifestyle perks.
Create memorable experiences for guests while making a positive impact through exceptional hospitality and service.
Medical, dental, and vision insurance (effective the first of the month following 30 days of employment)
Eligible single Full-Time employees can enroll in a $0 premium health plan
Life and disability insurance
Paid Holidays
Vacation and sick leave
401(k) retirement plan with matching program
Employee Assistance Program (EAP)