Housekeeping Cleaner

Schulte Hospitality Group•Joshua Tree, CA

About The Position

AutoCamp is seeking a dynamic, service-oriented Housekeeping Cleaner to provide a thorough, high-standard cleaning experience for guests. The role involves cleaning and preparing assigned rooms, maintaining guest amenities and housekeeping supplies, communicating room status and reporting issues to the appropriate supervisors, and assisting guests with questions and requests. The Housekeeping Cleaner is expected to use cleaning products and equipment safely, follow housekeeping procedures, and contribute to a positive and professional workplace. The position requires flexible availability, including evenings, weekends, and holidays.

Requirements

  • Able to arrive on time for assigned shifts.
  • Understand how to properly use assigned cleaning equipment and products.
  • Knowledge of proper cleaning product handling and safety procedures.
  • Ability to solve practical problems and navigate ambiguous situations where standards have not been established.
  • Able to operate cleaning equipment such as a vacuum cleaner.
  • Thoroughness and attention to detail.
  • Excellent and attentive customer service.

Nice To Haves

  • Prior experience working as a hotel housekeeper.
  • High school diploma or equivalent.
  • Well-groomed appearance, a keen sense of style, and appreciation for good design.
  • Creative problem-solving ability.

Responsibilities

  • Thoroughly clean assigned rooms to established guidelines and high cleanliness standards, including dusting, mopping, cleaning windows, making beds, removing trash, and cleaning bathrooms and kitchens.
  • Straighten kitchen, bathroom, bedroom, and furniture items.
  • Dust, polish, and remove marks from walls, counters, and furnishings.
  • Sweep, mop, and care for floors.
  • Replace guest amenities and supplies and maintain an inventory of items replaced in guestrooms.
  • Communicate the status of cleaned rooms to the Housekeeping Supervisor.
  • Report lost and found items immediately to the Housekeeping Supervisor, including the room number or area where each item was found.
  • Report damaged or missing items to Maintenance and the Housekeeping Supervisor.
  • Report exceptional or unusual circumstances, such as rooms without luggage at checkout or room damage, to the Housekeeping Supervisor.
  • Use designated cleaning products properly and safely.
  • Follow proper handling procedures for dirty rags and linens.
  • Restock and maintain the housekeeping cart.
  • Follow proper key code control procedures.
  • Help create a positive and upbeat workplace by being friendly, helpful, and accommodating to guests, clients, and coworkers.
  • Assist guests with questions and requests.
  • Represent AutoCamp professionally and courteously, maintaining attention to personal appearance and grooming.
  • Learn how to carry out property emergency procedures.
  • Work flexible hours, including evenings, weekends, and holidays.
  • Perform other duties as requested by management.

Benefits

  • Daily Pay, allowing associates to get paid today for work today.
  • Free telemedicine and virtual mental health care access for all associates starting day one.
  • Multiple health insurance and life insurance options.
  • 401(k) plan with company match.
  • Paid parental leave.
  • Paid time off for eligible associates in accordance with the Company's Paid Time Off policy.
  • Holiday pay.
  • Pet insurance.
  • Employee Assistance Program.
  • Marketplace discounts on event tickets, electronics, gym memberships, and more.
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