HOUSEKEEPING ATTENDANT - NEXCOM HOSPITALITY GROUP - POINT LOMA, FULL TIME (35+ HOURS)

NEXCOM•San Diego, CA

7h•Onsite

About The Position

This position supports the mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families. The Housekeeping Attendant regularly performs the full range and scope of housekeeping services at a Navy Inn and Suites and/or Navy Lodge property. These services include cleaning guest rooms, interior public spaces, storage areas, laundry rooms, and exterior spaces. The role involves using hand and powered cleaning equipment for tasks such as vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, and trash removal, as well as transporting clean and dirty linen and towels.

Requirements

No experience required
High School graduate or equivalent preferred
Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, room status/vacancies, extra guests, unauthorized pets and any other unusual circumstances.
Reports any lost and found items to the housekeeping supervisor immediately, listing the room number or area where item(s) was found.
Required to obtain proper food handling certifications as applicable.
Completes all required safety security training.
May be required to possess a valid state driver’s license to travel to other lodging facilities as required within the normal scope of duties.
May be required to obtain NHG housekeeping certification within 6 months of employment as well as other certification requirements.

Responsibilities

Cleans guest rooms and other assigned areas, operating cleaning equipment such as vacuum cleaners, carpet cleaners, waxers, and polishers.
Empties wastebaskets, dusts, waxes, and polishes room furniture; washes walls, partitions, and air vents; disinfects and deodorizes toilet bowls, lavatories, etc.
Washes and replaces window treatments and cleans ceiling fixtures; changes light bulbs and room partitions using ladders and scaffolds.
Moves furniture to clean under and behind; uses step stool to clean windows, window treatments, cabinet tops, mirrors, and picture frames.
Cleans bathroom areas including tub, tile walls, commode, floors, and vanity.
Cleans kitchen areas including stoves, ovens, microwaves, refrigerators, cabinets, and floors; washes and disinfects dishes, utensils, and cookware.
Cleans and ensures proper functionality of irons and ironing boards, replacing covers as necessary.
Cleans and ensures proper functionality of luggage racks and ensures proper number of male/female hangers are available in closets.
Ensures TVs are clean and programmed to the proper channel and volume; alarm clocks are properly programmed with backup battery; and in-room phones are clean, properly programmed, and in working condition.
Places the proper number of amenities in rooms, including consumables and non-consumables.
Removes and replaces bed linen; inspects mattresses and pull-out sofas.
Moves/re-positions beds upon guest checkout weekly or at a guest’s request.
Greets and welcomes guests upon sight, always maintaining outstanding guest relations.
Ensures the privacy and security of guests is maintained at all times.
Cleans, vacuums, and mops corridors, stairways, guest laundry patios, and balconies.
Shampoos rugs/carpets and polishes rails of stairways on a regular basis.
Completes scheduled carpet cleaning using heavy industrial-type carpet cleaners and equipment.
Performs deep cleaning as required by program standards, such as defrosting refrigerators, cleaning windows inside and out, and carpet cleaning (shampoo and/or spot treatment) on a scheduled basis and upon checkout of guests in pet-friendly rooms or rooms that had an ADA service animal.
Maintains cleanliness and order of storage rooms.
Continually communicates the status of cleaned rooms and other spaces to the supervisor through completion of daily assignments or the property management system.
Accomplishes minor repairs and maintenance of equipment used and reports to the supervisor when major repair or replacement is required.
Cleans and inspects exterior spaces such as parking lots and outside passageways.
May be required to load and unload trucks/vans; assists with the receipt of supplies from vendors, the assembly/separation/storage, and delivery of merchandise by opening boxes and crates.
May be required to move heavy items by use of a hand truck; uses common hand tools such as hammers, pliers, box cutters, crowbars, and shears for cutting bands.
Responsible for the passkey and other keys as assigned; returns all keys at the end of each shift.
Reports immediately to the supervisor any unusual circumstances such as no luggage in a stay-over guest room, no service needed, room status/vacancies, extra guests, unauthorized pets, etc.
Reports any lost and found items to the housekeeping supervisor immediately, listing the room number or area where item(s) was found.
May be responsible for the setup and breakdown/cleanup of the complimentary self-service breakfast bar; assists with preparing, heating, displaying, and replenishing breakfast items available to guests during breakfast hours.
Ensures the surrounding area is returned to its original state and free of all leftover food by the end of the designated breakfast hour.
Completes all required safety and security training.
Maintains a clean and safe environment; applies knowledge of blood-borne pathogens/safety measures to determine potential safety concerns related to contaminated linens and personal care items.
Follows all NEXCOM Hospitality Group (NHG) protocols during daily service activity.
Performs laundry operations at the facility.
May be required to possess a valid state driver’s license to travel to other lodging facilities as required within the normal scope of duties.
May be required to obtain NHG housekeeping certification within 6 months of employment as well as other certification requirements.
Performs other related duties as assigned.