Hospitality Attendant / Housekeeping Coordinator

Crescent CareersOrlando, FL
Onsite

About The Position

This role involves training and supervising new and existing staff in housekeeping operations. The coordinator is responsible for monitoring performance, providing guidance, and ensuring high standards of quality. Key duties include preparing status reports, inspecting guest rooms, managing supplies, and addressing any maintenance or safety issues. The position requires a flexible schedule and prior hotel experience.

Requirements

  • Flexible schedule
  • Prior hotel experience required

Responsibilities

  • Train and supervise all new employees and provide on-going training to current staff.
  • Monitor Room Attendants and House Person’s performance.
  • Provide organization, instruction, guidance, and communication.
  • Ensure all jobs are completed within the shift and all sections are covered.
  • Prepare AM and PM room status reports.
  • Thoroughly check assigned rooms and report any discrepancies immediately.
  • Check for early make-ups, special requests, and VIPs.
  • Tour assigned area, checking conditions of the floor, walls, vending areas, linen rooms, and the status of supplies and staff needs.
  • Report any deficiencies and assign personnel to correct the situation.
  • Inspect guest rooms as assigned by Housekeeping manager.
  • Assist in conducting linen inventories monthly to ensure proper pars and accurate ordering.
  • Immediately report any broken door locks or safety hazards to management for immediate attention.
  • Carry a radio at all times.
  • Call in ready rooms to the Housekeeping Department.
  • Enter room status through the phone system.
  • Collect Room Attendant reports and turn them in to the Housekeeping Office.
  • Inspect and secure all linen rooms.
  • Monitor and supervise assigned Room attendants.
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