Hospitality Attendant / Housekeeping Coordinator

Horseshoe Bay Resort•Orlando, FL

1d•Onsite

About The Position

This role involves training and supervising housekeeping staff, monitoring their performance, and ensuring all tasks are completed efficiently and to high standards. The position requires meticulous attention to detail in inspecting guest rooms and public areas, preparing reports, and managing supplies. The coordinator will also be responsible for identifying and reporting safety hazards and ensuring all operational procedures are followed.

Requirements

Prior hotel experience required
Must carry a radio at all times
Call in ready rooms to the Housekeeping Department, enter room status through the phone system
Collect Room Attendant reports and turn them in to the Housekeeping Office

Responsibilities

Train and supervise all new employees and provide on-going training to current staff
Monitor Room Attendants and House Person’s performance, providing organization, instruction, guidance, and communication
Ensure all jobs are completed within the shift and all sections are covered
Prepare AM and PM room status reports
Thoroughly check assigned rooms and report any discrepancies immediately
Check for early make-ups, special requests, and VIPs
Conduct tours of assigned areas, checking conditions of the floor, walls, vending areas, linen rooms, status of supplies, and staff needs, reporting deficiencies and assigning personnel to correct them
Inspect guest rooms as assigned by the Housekeeping manager
Assist in conducting monthly linen inventories to ensure proper pars and accurate ordering
Immediately report any broken door locks or safety hazards to management
Carry a radio at all times
Call in ready rooms to the Housekeeping Department and enter room status through the phone system
Collect Room Attendant reports and turn them in to the Housekeeping Office
Inspect and secure all linen rooms
Monitor and supervise assigned Room attendants