Housekeeping Attendant - Condado Ocean Club

The Condado Collection

2d

About The Position

The Housekeeping Attendant at Condado Ocean Club provides guest-focused hospitality while cleaning and organizing guest rooms to company standards. The role includes following room-entry protocols, maintaining equipment, anticipating replenishment needs, and supporting room-service-related tasks such as setting up amenities. The attendant stays informed about hotel operations, events, and procedural changes, and helps maintain a safe, clean, and professional environment. The position requires flexibility to work various shifts, including weekends and holidays, and the ability to perform physical cleaning duties.

Requirements

• Hospitality oriented.
• Able to bend, squat, stretch, and lift up to 50 pounds.
• Able to handle difficult situations effectively.
• Able to work quickly and efficiently, especially under pressure.
• Able and willing to perform basic cleaning duties.
• Flexible to work various shifts, including weekends and holidays.
• Good communication skills in Spanish and English.

Responsibilities

• Welcome and acknowledge guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation.
• Clean and organize guest rooms according to standards using the correct chemicals.
• Participate in daily staff meetings and pick up room reports and keys for assigned areas.
• Follow all protocols when entering a room.
• Maintain and clean all equipment used.
• Anticipate and communicate replenishment needs.
• Perform room-service steps, including setting up amenities and related tasks.
• Ensure adherence to quality expectations and standards.
• Stay informed about daily hotel operations, event sheets, bulletin boards, changes, new procedures, and events.
• Perform other reasonable job duties as requested by supervisors.
• Maintain a clean and professional uniform and personal appearance, keep proprietary information confidential, and protect company assets.
• Follow company safety and security policies and procedures, and report accidents, injuries, and unsafe working conditions to the Director of Housekeeping.
• Complete safety training and certifications.
• Develop and maintain positive working relationships and support the team in reaching common goals.

Benefits

• 401(k)
• Employer contribution to 401(k)
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed