Housekeeping Associate

Goodwill Industries of Middle Tennessee•Lewisburg, TN

About The Position

The Housekeeping Associate maintains clean, safe, and orderly environments across Goodwill Industries of Middle Tennessee facilities. Assigned locations may include retail stores, the Opportunity Campus, the Cockrill Bend warehouse and operations center, administrative offices, training spaces, restrooms, and other areas. The role supports positive experiences for customers, employees, trainees, and donors, and promotes Goodwill’s vision, mission, and core values of Teamwork, Respect, Uprightness, and Empowerment. The associate performs routine cleaning and facility-maintenance tasks, follows safety and sanitation guidelines, maintains cleaning-supply inventory, and reports maintenance or safety concerns. Depending on assignment, duties may include cleaning retail spaces, classrooms, offices, warehouse areas, production-line surroundings, and other shared spaces. The associate may use cleaning equipment when trained and authorized and perform other duties supporting facility cleanliness and safety.

Requirements

  • Ability to work independently and follow a daily or weekly cleaning schedule.
  • Ability to lift, push, or pull 25–50 lbs. and stand, bend, or reach for extended periods.
  • Ability to work in assigned retail, office, and industrial environments.
  • Commitment to maintaining a clean, safe, and positive environment.
  • Ability to solve problems, prioritize, and multitask.
  • Ability to work independently with minimal supervision.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Prior housekeeping or janitorial experience preferred but not required.

Responsibilities

  • Perform routine cleaning, including sweeping, mopping, dusting, vacuuming, and wiping surfaces in assigned areas.
  • Clean and disinfect restrooms, breakrooms, training areas, and high-touch surfaces.
  • Maintain entrances, sidewalks, back rooms, hallways, stairwells, and public areas.
  • Empty trash and recycling containers, replace liners, and transport waste to proper disposal locations.
  • Monitor cleaning-supply inventory and notify a supervisor when supplies need replenishing.
  • Follow safety and sanitation policies, procedures, and guidelines.
  • As assigned, keep retail sales floors, fitting rooms, customer restrooms, donation areas, and employee areas clean and orderly.
  • As assigned, clean store fixtures, shelving, windows, mirrors, and flooring, and support a safe and welcoming shopping environment.
  • As assigned, clean classrooms, training spaces, offices, restrooms, hallways, and shared areas; help ensure training rooms are clean and properly set up.
  • As assigned, clean warehouse floors, aisles, work areas, employee restrooms, breakrooms, and locker areas.
  • As directed, support sanitation around production lines, baling areas, and dock spaces, following safety practices in high-traffic industrial environments.
  • Immediately report maintenance or safety concerns, such as spills, leaks, broken fixtures, or hazards.
  • Safely use and store cleaning equipment, such as buffers, vacuums, and floor scrubbers, when trained and authorized.
  • Perform other duties as assigned to support cleanliness and safety across Goodwill facilities.
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