Housekeeping Associate

Goodwill Industries of Middle Tennessee•Shelbyville, TN

About The Position

The Housekeeping Associate maintains a clean, safe, and orderly environment across Goodwill Industries of Middle Tennessee facilities. Assigned locations may include retail stores, the Opportunity Campus, the Cockrill Bend warehouse and operations center, administrative offices, training spaces, restrooms, and other areas. The role supports positive experiences for customers, employees, trainees, and donors while promoting Goodwill’s vision, mission, and core values of Teamwork, Respect, Uprightness, and Empowerment. The associate performs routine cleaning and disinfection, maintains cleanliness and readiness in assigned spaces, handles waste and cleaning-supply inventory, and reports maintenance or safety concerns. Duties vary by location and may include work in retail, office, training, or industrial environments. The associate must follow safety and sanitation guidelines and use cleaning equipment only when trained and authorized.

Requirements

Ability to work independently and follow a daily or weekly cleaning schedule.
Ability to lift, push, or pull up to 25–50 lbs.
Ability to stand, bend, or reach for extended periods.
Ability to work in assigned retail, office, and industrial environments.
Commitment to maintaining a clean, safe, and positive environment for all.
Ability to solve problems, prioritize, and multitask.
Ability to work independently with minimal supervision.

Nice To Haves

High school diploma or equivalent preferred.
Prior housekeeping or janitorial experience preferred but not required.

Responsibilities

Sweep, mop, dust, vacuum, and wipe down surfaces in assigned areas.
Clean and disinfect restrooms, breakrooms, training areas, and high-touch surfaces.
Maintain entrances, sidewalks, back rooms, hallways, stairwells, and public areas.
Empty trash and recycling containers, replace liners, and transport waste to proper disposal locations.
Monitor cleaning-supply inventory and notify the supervisor when supplies need replenishing.
Follow safety and sanitation policies, procedures, and guidelines.
As assigned, keep retail sales floors, fitting rooms, customer restrooms, donation areas, and employee areas clean and orderly.
As assigned, clean store fixtures, shelving, windows, mirrors, and flooring and support a safe, welcoming shopping environment.
As assigned, clean classrooms, training spaces, offices, restrooms, hallways, and shared areas; help prepare training rooms through cleaning and proper setup.
As assigned, sweep and maintain warehouse floors, aisles, and work areas; clean employee restrooms, breakrooms, and locker areas.
As directed, support sanitation around production lines, baling areas, and dock spaces while following safety practices in high-traffic industrial environments.
Immediately report maintenance or safety concerns such as spills, leaks, broken fixtures, or hazards.
Safely use and store cleaning equipment, including buffers, vacuums, and floor scrubbers, when trained and authorized.
Perform other duties as assigned to support cleanliness and safety across Goodwill facilities.