Housekeeping Associate | AM/PM Shifts | Full Time

American Youth Hostels•New York, NY

11d•Onsite

About The Position

HI USA is seeking a full-time Housekeeping Associate for its New York City hostel on the Upper West Side. This role focuses on maintaining the cleanliness and organization of common areas, including hallways, stairwells, lobbies, and restrooms, as well as assisting with guest room cleaning and laundry. The associate will be responsible for tasks such as trash removal, floor care, distributing linens and supplies, and reporting maintenance issues. The position requires flexibility to work both morning and evening shifts and involves a physically active role in a welcoming environment for travelers.

Requirements

Minimum six months of hostel, hotel, housekeeping, houseperson, janitorial, or similar experience preferred
Experience with floor care, including stripping and waxing floors, preferred
Comfortable performing a physically active role and moving throughout a large property during the shift
Ability to work independently and as part of a team
Strong attention to detail and ability to manage multiple tasks
Customer service experience is a plus
High school diploma or GED
Willingness to work evenings, weekends, and holidays
Flexibility to assist with both houseperson and traditional housekeeping duties based on operational needs

Responsibilities

Maintain cleanliness of hallways, stairwells, elevators, lobbies, and other common areas
Empty trash and recycling from common areas and transport waste to designated disposal areas
Sweep, mop, vacuum, and maintain floors throughout the property
Strip and wax floors as needed
Support Housekeeping staff by distributing and restocking linens, towels, toiletries, and other supplies throughout the hostel
Collect and transport dirty linens and towels to designated laundry areas
Keep housekeeping closets, storage areas, and supply stations clean, organized, and stocked
Assist with receiving, organizing, and maintaining housekeeping supplies and inventory
Respond to requests from Housekeeping staff for additional linens, supplies, or other assistance
Assist with moving supplies, furniture, mattresses, and other items as needed
Perform laundry duties, including washing, sorting, folding, and restocking
Assist with cleaning and preparing guest rooms, dorms, and bathrooms as needed
Clean and disinfect sinks, toilets, showers, and other guest and common areas
Report maintenance issues, damaged items, or safety concerns to management
Assist with light maintenance and groundskeeping as needed
Perform other housekeeping and operational duties as assigned