Housekeeping Assistant Director

Hilton Grand Vacations•Myrtle Beach, SC

14h•Onsite

About The Position

Great opportunity to join the amazing Harbour Lights Resort with 324 units, located in Myrtle Beach, SC as an Assistant Director of Housekeeping! Become part of our passionate team member family, where we strive for excellence to ensure our owners and guests have a great vacation, while building hospitality skills with Hilton Grand Vacations.

Requirements

High School Diploma / GED
2 years’ Supervisory Experience
2-3 years Housekeeping Experience
Flexible work schedule, including weekends & holidays
Positive manners that produce business results.
Exceptional problem solving, analytical and conceptual skills.
Possesses effective organizational skills, including the ability to effectively prioritize and manage multiple tasks and deadlines and manage competing priorities within a small team environment.
Knowledge of Housekeeping equipment and chemicals; including OSHA and Blood Borne Pathogen safety standards.
Strong written and oral interpersonal communication skills with the ability to build and maintain productive working relationships and negotiate with a range of internal and external clients.
Valid Driver's License

Nice To Haves

Bachelor’s degree
CPR/First Aid
4 years’ Supervisory Experience
5-7 years Housekeeping Experience
Knowledge of timeshare ownership is preferred.
Knowledge of department financials; including the analysis and reporting of budgets, forecasts, inventory, P&L statements.

Responsibilities

Manages and coordinates all departmental team members in their various work assignments to ensure a department that is run efficiently and productively in providing excellence in cleaning services to the guests and owners.
Routinely inspects units and common areas to ensure they are in compliance with departmental standards.
Monitors guest requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellence in service.
Ensures that an accurate inventory of linens and supplies is maintained.
Monitors all laundry operations and assists with the carpet and floor maintenance program.
Ensure all assets of the department, equipment, supplies and storage are properly locked and secured.
Responsible for hiring, supervising, disciplining and training of the housekeeping staff and assisting with administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc.
May investigate accidents and initiate accident reports recommending appropriate corrective action.
Ensure all departmental staff is working safely and in accordance with OSHA regulations.
Adheres to all corporations required purchasing policies and controls to include all outside contractor bids, budgets and schedules.
Conduct departmental meetings.
Do other duties and special projects as assigned.