Assistant Director of Housekeeping

Omni Hotels & Resorts • Boston, MA

1d • Onsite

About The Position

The Assistant Director, Housekeeping will assist in the management, direction, and coordination of all functions of the housekeeping and laundry departments at the Omni Parker House Hotel. The primary goal is to maintain impeccable levels of cleanliness and upkeep, while also ensuring cost controls are effectively in place. The Omni Parker House is a historic luxury hotel in Boston, operating since 1855, known for its blend of modern amenities and historic charm. Located on the Freedom Trail, it offers 551 luxurious guest rooms and is within walking distance of major attractions like Beacon Hill, Faneuil Hall Marketplace, Quincy Market, and the Financial District.

Requirements

• Position requires a minimum of two years previous Housekeeping Management experience.
• Must possess the ability to handle stressful daily operations.
• Strong computer and technical skills to include on-line purchasing systems.
• Must be passionate about providing warm, engaging, and personalized service.
• Ability to always maintain a positive and professional demeanor and composure.
• Ability to track and analyze department turnover trends with demonstrated ability to identify and implement corrective action steps if necessary.
• Must be willing to work flexible hours as needed during busy times, including nights, weekends, and holidays.

Responsibilities

• Maintains standards of cleanliness and a consistent guest experience and ability to execute all Omni Hotels facility standards and guidelines.
• To maintain a highly motivated and trained staff that continually strives for excellence in service and cleanliness.
• Constantly monitor and control all labor cost for Housekeeping and Laundry departments, achieving targeted payroll.
• Monitor all Housekeeping inventories to ensure adequate supplies are always available, complete analysis of amenity consumption.
• Ensure that the daily performance goals and responsibilities are being met consistently, effectively and efficiently.
• Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Perform any other duties required by senior management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees