Assistant Director Housekeeping
About The Position
Hilton Grand Vacations is seeking a dual-property Assistant Director of Housekeeping to join the Oceanaire and Ocean Beach Club Resort team in Virginia Beach. These Caribbean-inspired resorts feature 536 rooms, including spacious studios and one- and two-bedroom suites with fully equipped kitchens, and four oceanfront pools with a cascading waterfall. For over three decades, Hilton Grand Vacations has been Hilton's exclusive timeshare brand, providing exceptional vacation experiences for over 725,000 travel enthusiasts globally. The company is committed to offering unparalleled vacation ownership options, services, and benefits, aiming to inspire and delight guests with lasting memories. In this role, the Assistant Director of Housekeeping plays a critical part in the property's success, utilizing leadership and management skills to ensure the department meets and exceeds standards of operation, quality, efficiency, and excellent service for guests and owners.
Requirements
- 3 years of prior supervisory experience
- 3 years in a related housekeeping role
- Excellent Organizational and interpersonal skills.
- Good command of the English language in order to communicate both verbally and in writing with guests, owners and Team Members, and fully comprehend job assignments
- Takes the right steps at the right pace to produce the right results.
- Builds confidence in self and others with honest and dependable interactions.
Nice To Haves
- Knowledge of and ability to implement all departmental policies, procedures, safety standards, including OSHA, blood-borne pathogens and grooming standards
- Knowledge of proper usage of all cleaners and cleaning equipment.
Responsibilities
- Acts as lead for the department, manages and coordinates all departmental Team Members in their various work assignments to ensure a department that is run efficiently and productively
- Routinely inspect units and common areas to ensure they are in compliance with departmental standards
- Supervise guest requests and complaints, resolving issues and coordinating efforts with other departments as vital to providing excellence in service
- Assist in ensuring that an accurate inventory of linens and supplies is maintained
- Ensure all assets, equipment, supplies and storage are accurately locked and secured
- May investigate accidents and initiate accident reports, recommending appropriate corrective action
- Ensure all departmental staff is working safely and in accordance with OSHA regulations
- Adhere to corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules
- May be required to do other duties and special projects as assigned by your leader.
Benefits
- Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
- And more!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
