Housekeeping Aid Supervisor

Veterans Health Administration • Omaha, NE

8d • Onsite

About The Position

This position is within Environmental Management at the Nebraska-Western Iowa VA Health Care System. The supervisor provides technical and administrative supervision to subordinate workers performing tasks that support Environmental Management Service goals, including environment-of-care work, textile distribution, and training. The role oversees cleaning in patient areas, corridors, operating rooms, and other assigned areas, while coordinating activities to avoid disrupting patient care. The position also supervises the distribution of uniforms and textiles and the care and security of housekeeping tools, equipment, materials, and supplies. The supervisor works independently to monitor assignments, ensure procedures and safety standards are followed, address problems, and communicate management programs to staff. The role contributes to a Whole Health System of care focused on personalized health plans, healing relationships and environments, and Veterans' health and well-being.

The work schedule is Wednesday through Sunday, 3:30 p.m. to midnight. Telework is not available, and the position is not virtual. A one-year supervisory probationary period is required for new federal supervisors.

Requirements

• Demonstrated training or experience of sufficient scope and quality to perform the work; no specific length of training or experience is required.
• Provide detailed resume descriptions supporting the knowledge, skills, and abilities needed to perform the duties.
• Meet the qualification standards for Federal Wage System positions and the applicable screen-out element.
• Be able to demonstrate relevant competencies, including dexterity and safety; interpreting instructions and specifications; leading or supervising; using and maintaining tools and equipment; and work practices.
• U.S. citizenship is required, except that non-citizens may be appointed when qualified citizens cannot be recruited in accordance with VA policy.
• Be suitable for federal employment, as determined by a background investigation.
• Register for Selective Service if a male born after December 31, 1959.
• Complete the online onboarding process and provide acceptable identification for pre-employment requirements.
• Serve a one-year probationary period, during which continued employment is evaluated.
• Receive an annual seasonal influenza vaccination or obtain a medical or religious exemption; employees with an exemption must wear a face mask.

Responsibilities

• Assign staff to routine and non-routine duties on a daily and project-by-project basis, and reorganize schedules to complete work on time.
• Coordinate work with supervisors in other services to avoid interrupting patient care or other operations.
• Oversee cleaning of patient areas, corridors, operating rooms, and other assigned areas.
• Ensure work assignments are completed efficiently and economically within established policies and schedules.
• Communicate with Veterans and visitors to check whether services meet expectations and gather feedback.
• Plan daily and weekly assignments and schedule periodic work, considering personnel and equipment availability and established priorities.
• Train staff in patient-centered customer service and provide on-the-job training tailored to individual needs.
• Hold regular staff meetings to communicate new procedures or directives, and keep subordinates informed about proper methods, procedures, and use of equipment and supplies.
• Supervise daily distribution of uniforms and textiles and ensure records are timely and accurate.
• Follow up independently on assignments to ensure procedures, work requirements, and safety standards are followed, and adjust work as necessary.
• Promote equal opportunity among subordinates without regard to age, sex, color, race, religion, national origin, or non-disqualifying physical or mental handicap.
• Ensure adherence to work priorities, project schedules, resources, and detailed work plans established by higher-level supervisors.
• Coordinate work through subordinates according to priority, determine methods and resources needed, and follow customary work cycles and sequences.
• Maintain, store, and safeguard housekeeping tools, equipment, materials, and supplies for the assigned area.
• Track and report work progress and request authorization to adjust assignments or use overtime, equipment, and materials to meet schedules.
• Reassign personnel and coordinate work among workers and other supervisors to maintain progress and meet schedules.
• Implement corrective action to solve problems and communicate management programs to subordinates.
• Recommend promotions or reassignments, performance ratings, training, disciplinary actions, changes to performance standards, and suitable applicants for vacancies.

Benefits

• Federal employees receive access to a comprehensive benefits package for themselves and their families; specific benefit eligibility depends on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed