Housekeeping Aid Supervisor

Veterans Health Administration•Indianapolis, IN

12d•Onsite

About The Position

This position is located within Environmental Management Services at the Richard L. Roudebush VA Medical Center. The Housekeeping Aid Supervisor provides technical and administrative supervision to subordinate employees performing work that supports Environmental Management Services goals, including environment-of-care tasks, textile distribution, and training. The role involves supervising housekeeping and sanitation activities across patient areas, corridors, operating rooms, and other assigned spaces, while coordinating work to avoid disrupting patient care or other Medical Center activities. The supervisor plans and schedules daily, weekly, periodic, and project-based work; assigns staff; ensures efficient use of personnel, equipment, and supplies; and provides training and performance oversight. The role includes inspecting work areas and documenting cleanliness or maintenance issues, coordinating housekeeping activities with other services, maintaining accurate time and attendance records, and keeping the immediate supervisor informed of actual or potential problems. The position receives general supervision and instructions but works independently to follow up on assignments and ensure procedures and safety standards are met. Work is normally indoors in areas with adequate heat, light, and ventilation, though some outdoor work may involve heat, cold, or inclement weather. Duties may involve exposure to contagious diseases, blood, and bloody secretions, and may require personal protective equipment. The role has substantial physical demands, including continuous walking, standing, stooping, kneeling, pulling, and pushing, as well as occasional use of heavy powered cleaning equipment and work with ladders or hazardous materials. Tours of duty may vary to meet service needs in a 24/7 operation; day and evening shifts are available, and schedules are discussed during the interview process.

Requirements

Demonstrated training or experience of sufficient scope and quality to show the ability to perform the work; no specific length of training or experience is required.
Ability to supervise, plan, direct, and administer housekeeping and sanitation activities for an assigned Environmental Management and Housekeeping operational team.
U.S. citizenship is required, except that non-citizens may be appointed when qualified citizens cannot be recruited in accordance with VA policy.
Must be suitable for Federal employment as determined by a background investigation.
Selected applicants in testing-designated positions must undergo urinalysis for illegal drug use before appointment; refusal results in denial of employment.
Selective Service registration is required for males born after December 31, 1959.
Must complete the online onboarding process and provide acceptable identification for pre-employment requirements.
Must serve a one-year probationary period.
Annual seasonal influenza vaccination or an approved medical or religious exemption is required for covered VA health care personnel; employees with an exemption must wear a face mask.
Physical ability to meet the position's demands, including continuous walking, standing, stooping, kneeling, pulling, and pushing, and occasional use of powered cleaning equipment weighing over 50 pounds.
Ability to use dexterity, hand, foot, and eye coordination, concentration, and visual acuity to detect dirt, dust, and debris.
Care is required when working on ladders, using 30–100-pound power equipment, or handling hazardous materials.

Responsibilities

Delegate staff assignments for routine and non-routine duties, including project-based work, and reorganize schedules as needed to complete work on time.
Coordinate work with supervisors of other services to avoid interrupting patient care or other activities.
Oversee cleaning of patient areas, corridors, operating rooms, and other assigned areas.
Ensure subordinate work is completed efficiently and economically within established policies and schedules.
Plan daily and weekly assignments and schedule periodic work based on available personnel and equipment and established priorities.
Train staff in patient-centered care and customer service for patients, family members, and personnel, and provide on-the-job training based on individual needs and changing patient requirements.
Keep employees informed about proper methods, procedures, and equipment and supply use; control supplies and equipment to support cost control.
Approve subordinate leave requests, counsel employees, recommend disciplinary action to a higher-level supervisor when warranted, and formally appraise work performance and conduct.
Coordinate work with other services during remodeling, painting, office or clinic relocation, patient ward moves, and related activities.
Inspect assigned areas to ensure assignments are completed on time, sanitation levels are maintained, equipment is properly cared for, and housekeeping objectives are met.
Conduct quality inspections and record cleanliness discrepancies, maintenance needs, and broken or improperly stored furnishings and equipment.
Follow established guidelines, operating procedures, and department and Medical Center policies.
Independently follow up on work assignments, ensure procedures and safety standards are properly applied, and adjust work as necessary.
Ensure time and attendance records are accurate and complete before submission to the timekeeper.
Keep the immediate supervisor informed of actual or potential problems and recommend corrective actions.
Perform other duties as assigned.