Housekeeping Administrative Assistant

Loews Hotels & Co•Miami Beach, FL

7d•Onsite

About The Position

Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space. Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

Requirements

Able to work as part of a dynamic quality-driven team
Able to work a flexible schedule, including weekends and holidays
Must be customer-service orientated and have excellent hospitality skills
Ability to sit for extended periods of time
Ability to operate a computer
Ability to communicate effectively with guests and other departments
Ability to provide clear direction, instruction and guidance to housekeeping team members
Ability to organize, prioritize work and meet deadlines

Nice To Haves

Previous Housekeeping experience preferred

Responsibilities

Maintain all tracking systems in the department, primarily Market Metrix and Following up with customer service
Track and maintain inventories for housekeeping department and order supplies as needed based on par levels
Prepare biweekly payroll, memos, vacation requests, and schedule for completion by manager
Ensure payment of gratuities and incentive is completed correctly
Enter day off requests on schedule
Answer housekeeping phones
Expedite guest requests, departmental requests, front office requests, engineering requests to appropriate areas.
Update suite status on computer
Type, file and perform other clerical duties as assigned
Regular attendance in conformance with the standards is essential to the successful performance of this position
Assist suite attendants and Houseperson in securing all supplies and tools necessary for the completion of their jobs as need arise
Report all suspicious persons or actions, hazardous conditions, etc. to Security Department
Provide instruction and/or guidance for guests and Loews team members safety in fire or other emergency situation