AEL Administrative Assistant & Evening Receptionist/Housekeeping

Southeastern Community College•Mt Pleasant, IA

11d•Onsite

About The Position

The Evening Receptionist/Housekeeper provides reception and housekeeping services for the Mt. Pleasant Center, including limited clerical services, and actively promotes a positive image for the college district. This role involves learning and applying SCC policies and procedures, assisting the Director of AEL with various administrative tasks, data entry, record maintenance, and serving as a back-up for the AEL/HSED Records Specialist. The position also includes administering and proctoring tests, coordinating with Facilities, and performing essential housekeeping duties to maintain the center's environment. The ideal candidate will possess excellent interpersonal and communication skills, proficiency in Microsoft Office, and the ability to work effectively with diverse populations while maintaining confidentiality and a professional demeanor.

Requirements

High school diploma or equivalent required.
Compatible work experience required.
Knowledge of proper office conduct and procedures, telephone procedures, English grammar and punctuation, Microsoft Office, general cleaning and housekeeping procedures, and follow work/safety regulations.
Excellent interpersonal and communication skills, including telephone etiquette appropriate for a professional workplace.
Knowledge of computer software applications with specific competency in Microsoft Office suite of programs; ability to learn and develop competency in SCC’s administrative software (Ellucian) and AEL’s record-keeping system (TopsPro Enterprise).
Skill in keyboarding, routine filing procedures, verbal and written communications, and general housekeeping procedures.
Ability to work effectively, cooperatively, and cordially with people of diverse background and needs.
Ability to maintain a professional, courteous, and positive demeanor while dealing with varied situations.
Ability to learn policies and procedures.
Ability to follow directions and complete tasks in a timely manner despite frequent interruptions.
Ability to operate office equipment, including telephone, computer, photocopier, and Fax machine.
Ability to maintain confidentiality.
Ability to relate well to students, colleagues, and general public.
Ability to handle financial transactions, as needed.
Ability to work without close supervision.
Ability to maintain accurate records.
Ability to twist, stoop/bend, squat, kneel, crawl, climb ladders/stairs, lift/carry and push/pull, as needed.
Ability to operate housekeeping equipment, use cleaning/disinfecting agents, identify tasks that need to be done, and exercise initiative.
Must be able to occasionally lift 25 lbs.
Mobility and ability to performed assigned duties.
Ability to twist, stoop/bend, squat, kneel, crawl, climb ladders/stairs, lift/carry and push/pull, as needed to fulfill job responsibilities.

Nice To Haves

Associate’s Degree preferred.
Experience in office administration, proctoring tests, preparing reports, and working with confidential information, preferred.

Responsibilities

Learn, apply, and role-model SCC policies and procedures related to job responsibilities.
Assist the Director of AEL in creating documents and procedures to manage AEL data collection from instructors.
Data entry and maintain records related to enrolling and exiting AEL students in appropriate classes, test scores, grades, and credentials earned.
Function as the back-up for the AEL/HSED Records Specialist, as needed, including preparing reports, employment contracts, and other documents; and preparing purchase orders and supply requisitions.
Assist the Director of AEL in writing grants for AEL funding.
Assist the Director of AEL and HSED Chief Examiner in planning, preparing, and organizing HSED graduation ceremonies.
Perform responsibilities with a high level of personal and professional integrity.
Project a knowledgeable and positive image when greeting visitors and responding to inquiries.
Stay informed about scheduled activities to direct inquiries to appropriate program supervisor.
Properly route inquiries.
Serve as lost and found center.
Provide clerical services to Mt. Pleasant Center staff and adjunct instructors, as needed.
Administer and proctor tests, including exams for credit classes and standardized assessments that require certification and/or state approval, including but not limited to, SCC placement exams, state-approved assessments for AEL enrollment and high school equivalency diploma (HSED), and Certified Nurse Assistant.
Assist the Centers Supervisor with planning and scheduling activities in the Center and related outreach efforts.
Know or be able to learn and use SCC databases.
Serve as contact person regarding vending machine services.
Handle and receipt payments as needed.
Maintain a shared calendar for appointments and reserved rooms.
Update room schedules and necessary files for evening classes as needed.
Coordinate with Facilities Department to replenish supplies and conduct building maintenance.
Facility maintenance and housekeeping duties including sweeping, mopping, scrubbing, and vacuuming floors; emptying pencil sharpeners; cleaning and dusting furniture, white boards, mantels; disposing of refuse and cleaning refuse containers; cleaning bathrooms and replacing disposables; completing reports on maintenance problems; cleaning up trash from walkways and grounds; and assisting in keeping walkways and steps in safe and usable condition during winter weather.
Follow safety procedures and have regard for the safety of others.
Help secure or open buildings.
Other duties as assigned.