Housekeeping Administrative Assistant- Railey Vacations

Towne Family of Companies•McHenry, MD

About The Position

The Housekeeping Administrative Assistant supports housekeeping operations by handling incoming calls, communicating reservation changes to housekeeping, maintaining cleaning-supply inventory, assessing properties for cleaning rates, and updating arrival and departure information. The role also includes other duties as assigned and compliance with applicable federal anti-money-laundering laws and regulations, including the Bank Secrecy Act (BSA). Hours vary. The employee must be available on weekdays and as needed on weekends and holidays. The position involves communicating by phone, email, and verbally, using a computer, and may require carrying a vacuum and supplies up and down stairs, moving small furniture, and exerting up to 50 pounds of force occasionally.

Requirements

  • Must be available on weekdays and to work weekends and holidays as needed; hours vary.
  • Valid driver’s license and reliable transportation.
  • Ability to work with little supervision and maintain a high level of performance.
  • Customer-service orientation, friendliness, and strong communication skills.
  • Time-management skills; punctuality and reliability.
  • Ability to work quickly without compromising quality.

Nice To Haves

  • Prior experience as a cleaner.

Responsibilities

  • Answer incoming phone calls.
  • Notify housekeeping of reservation changes, including cleaning status, early check-ins, and late checkouts.
  • Maintain the inventory of cleaning supplies.
  • Assess properties for cleaning rates.
  • Update arrival and departure information.
  • Perform other duties as assigned.
  • Obey applicable federal laws, rules, and regulations relating to anti-money laundering, including the Bank Secrecy Act (BSA).
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