Housekeeper

Marriott Vacations Worldwide•Bay Point, CA

About The Position

As a Housekeeper at Marriott Vacations Worldwide (MVW), you help provide Owners and guests with memorable vacation experiences. The role involves cleaning villas to company standards, completing assigned rooms and tasks during scheduled shifts, replenishing guest amenities, and reporting room status. Housekeepers also maintain and transport their supply carts, follow company policies and safety procedures, and report maintenance issues, hazards, or accidents. The position includes welcoming guests, anticipating and addressing their needs, interacting professionally with colleagues and guests, and contributing to team goals.

Requirements

Available to work various shifts, holidays, and both weekend days.
Able to reach overhead and below the knees, and perform bending, twisting, pulling, and stooping.
Able to stand, sit, or walk for an extended period of time.
Able to lift, carry, push, or pull items weighing up to 25 pounds without assistance.
May be required to complete background and drug screening in accordance with company policy and applicable legal requirements.

Responsibilities

Clean villas, including kitchens, bathrooms, dining rooms, and bedrooms, according to standards.
Complete assigned rooms and tasks within the scheduled shift.
Replace guest amenities, including linens, towels, toiletries, and kitchen items, according to standards.
Report room status to the Main Linen Room, Housekeeping Manager or Supervisor, or Front Desk.
Fill the housekeeping cart or caddy with necessary supplies and chemicals, transport it to rooms, and return it to the designated area at the end of the shift.
Follow company policies and procedures, and report maintenance problems, safety hazards, and accidents.
Welcome and greet guests, anticipate their needs, and address them.
Interact professionally and promptly with colleagues and guests.
Contribute to team goals and follow company safety procedures.