Housekeeper

Island Hospitality Management•Tucson, AZ

About The Position

The Housekeeper is responsible for the overall cleanliness of the hotel, guest satisfaction, and meeting product quality standards. The role includes performing housekeeping duties and ensuring rooms meet brand and IHM standards. Flexible scheduling availability may be required. Weekly scheduled hours vary according to guest occupancy, season, staffing, and other factors; a specific number of hours per week is not guaranteed.

Requirements

Be a highly motivated team player with strong initiative and a desire for achievement.
Effectively handle workplace problems by anticipating, preventing, identifying, and solving problems as necessary.
Work well in stressful situations.
Be readily available and approachable to guests while providing excellent guest service.
Be able to stand, sit, or walk for extended periods.
Be able to lift and/or move up to 10 pounds regularly and up to 25 pounds frequently.

Responsibilities

Perform basic housekeeping duties, including changing sheets and arranging towels.
Restock toilet supplies.
Vacuum, dust, clean, and rearrange rooms after guests check out.
Ensure all rooms are cared for according to brand and IHM standards.
Notify supervisors of damages, deficits, or disturbances.
Help ensure guest satisfaction and meet product quality standards.

Benefits

Medical, dental, and vision insurance.
HSA and FSA plans, including dependent care FSA.
Identity theft protection insurance.
Commuter benefits for transit and parking.
Pet insurance.
PTO and payroll incentives for annual wellness exams.
Employee Assistance Program.
Wellness subscriptions with access to gyms, financial planning, counseling, and legal services.
Paid sick and vacation time.
Family leave.
401(k) retirement plan with employer matching: 100% up to 3% of salary and an additional 50% on the next 2%; fully vested upon the first contribution.
Incentive-based bonus program.
Free hotel room nights and employee discounts within the hotel brand.
Discounts for friends and family within the hotel brand.
Team member recognition and bonus.
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work.
Career growth through an in-house training program with a path personalized to the employee's goals.
Referral bonus program available at any company location.