Housekeeper

Brookdale Senior Living Inc.•Elizabeth City, NC

13d•Onsite

About The Position

The Housekeeper cleans and sanitizes shared community spaces and residents’ apartments to maintain a clean, safe, and welcoming environment. The role includes regular apartment cleaning and scheduled deep cleaning, while interacting courteously with residents and guests, respecting residents’ privacy, and reporting relevant health concerns to management. The Housekeeper follows cleaning and safety procedures, participates in training, and responds to resident emergencies according to established protocols. Duties may also include supporting disaster response and evacuation efforts. The position requires routine decisions guided by detailed instructions and the ability to complete repetitive cleaning duties efficiently. A high school diploma or GED and prior housekeeping experience are preferred, but not required.

Requirements

Ability to follow written or verbal instructions and complete repetitive, well-defined duties.
Ability to complete cleaning tasks in a timely, effective, and efficient manner.
Ability to respect residents’ privacy and refrain from discussing their personal situations or problems with other residents.
Willingness and ability to communicate with residents with varying levels of functioning and personalities.
Ability to lift up to 50 pounds.
Ability to perform the listed physical activities, including standing, walking, sitting, handling or feeling with hands and fingers, reaching, climbing or balancing, stooping, kneeling, crouching, crawling, talking, hearing, and using vision.

Nice To Haves

High school diploma or General Education Diploma (GED).
Prior experience in housekeeping or cleaning.

Responsibilities

Clean, polish, and sanitize public and gathering areas, including lobbies, halls, stairwells, activity rooms, dining rooms, and elevators.
Clean floors using appropriate methods, including sweeping, dusting, mopping, stripping, waxing, buffing, and disinfecting; set out and remove caution and safety signs as appropriate.
Clean carpets by vacuuming, shampooing, deodorizing, and disinfecting.
Remove dirt, dust, grease, and film from surfaces with appropriate cleaning and disinfecting solutions; handle and label hazardous cleaning supplies according to procedures.
Wash, sanitize, and polish public restroom fixtures and remove water marks.
Deep clean apartments, furniture, window treatments, and designated community areas according to assigned timeframes and business needs.
Perform basic apartment cleaning, including cleaning bathroom fixtures and floors, wiping kitchen surfaces, cleaning appliances, vacuuming, and dusting.
Respect residents’ belongings and privacy; remove bed linens and return them to residents for cleaning, make beds with clean linens according to residents’ preferences, and log cleaning activities as required.
Interact with residents and guests in a friendly and courteous manner, provide assistance and directions, and give residents meaningful attention.
Communicate concerns about residents’ health to management as appropriate.
Attend and participate in scheduled or directed in-service classes and on-the-job training.
Respond to resident emergencies by contacting appropriate internal or external parties according to protocol, and assist with disaster management and evacuations when needed.
Perform other duties as assigned by the supervisor.

Benefits

Medical, dental, and vision insurance for eligible part-time and full-time associates.
401(k) for eligible part-time and full-time associates; temporary associates may also participate.
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional voluntary benefits including identity theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability for eligible full-time associates.
Flexible Spending Accounts for eligible full-time associates.
Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional voluntary benefits for eligible full-time associates, including accident, critical illness, hospital indemnity insurance, and a legal plan.
Tuition reimbursement for eligible full-time associates.
Advance of naturalization application fees, up to $725 less applicable taxes and withholding, for qualified associates who have been employed for at least one year.