Housekeeper

Generation Hospitality-5 • Billings, MT

13d

About The Position

As a Housekeeper in the 40 Rooms department, you will help ensure guests enjoy a clean, comfortable, and welcoming environment. This hourly, full-time position focuses on completing timely, high-quality room cleans while meeting standards for appearance, safety, and guest satisfaction. The role involves working independently and as part of a team, with regular weekend availability required to support guest stays and operational needs.

Requirements

• Previous experience in housekeeping, hospitality, or a similar cleaning role is preferred but not required.
• Ability to communicate effectively in English, verbally and in writing.
• Strong attention to detail and commitment to cleanliness and guest satisfaction.
• Ability to complete room cleans within required time standards while maintaining quality.
• Physical ability to stand, walk, bend, reach, push, pull, and lift up to 25–30 lbs throughout the shift.
• Reliability, punctuality, and ability to work a consistent full-time schedule with weekend availability.
• Ability to follow written and verbal instructions, safety procedures, and company policies.
• Ability to work independently with minimal supervision and as part of a team.
• Professional, respectful, and guest-focused attitude.
• Legal authorization to work in the country where the position is located.

Responsibilities

• Perform timely and thorough cleaning of guest rooms, including making beds, dusting, vacuuming, sanitizing bathrooms, and replenishing amenities.
• Ensure assigned rooms meet or exceed cleanliness and presentation standards within established timeframes.
• Respond professionally and courteously to guest requests related to housekeeping, amenities, and room needs.
• Report maintenance issues, safety hazards, and damaged items in guest rooms to appropriate personnel.
• Follow cleaning procedures and safety guidelines, and use chemicals and equipment as trained.
• Organize, stock, and maintain housekeeping carts, closets, and work areas.
• Handle laundry tasks as needed, including collecting, sorting, and delivering linens and towels.
• Coordinate with the front desk and other team members to prioritize room turns and meet occupancy demands.
• Follow company policies regarding lost and found items, privacy, and confidentiality.
• Work scheduled shifts, including weekends and holidays, to support operational and guest needs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed