About The Position

The Housekeeper is responsible for meeting quality and timeliness standards while cleaning resort property units and following MasterCorp’s mission and values. Duties may include cleaning bedrooms, bathrooms, kitchens, living rooms, closets, and decks; removing soiled linens and trash; reporting units as ready for inspection; and notifying the appropriate person about maintenance issues, damaged items, and missing supplies. The role also includes guest-services cleans, maintaining organized storage closets, attending training, helping address guest complaints, and supporting a safe work environment. Housekeepers must maintain urgency so units are turned on time. The position operates in an environment that may include odors, dust, cleaning chemicals, and laundry chemicals. Additional tasks may be assigned by MasterCorp Management. Reasonable accommodations may be made to enable employees with disabilities to perform essential functions.

Requirements

  • Previous housekeeping experience is preferred but not required.
  • Must be able to lift 25 pounds, with or without accommodation.
  • Ability to make decisions.
  • Planning and scheduling capabilities.
  • Ability to read, write, and perform basic math.
  • Promptness and timeliness with assignments.
  • Passion for cleanliness.
  • Strong work ethic.
  • Ability to learn and change behavior.
  • Ability to work irregular hours.

Nice To Haves

  • Previous housekeeping experience.

Responsibilities

  • Maintain a high standard of excellence.
  • Strip units of soiled linens and remove trash.
  • Clean bedrooms, bathrooms, kitchens, living rooms, closets, decks, and other unit areas.
  • Report clean units as vacant and ready for inspection.
  • Report unit maintenance issues according to company procedure.
  • Report damaged, dirty, or stained carpets, drapes, furniture, and linens.
  • Report missing inventory and supplies to the Supervisor.
  • Perform weekly guest-services cleans as directed.
  • Help maintain the cleanliness and organization of storage closets.
  • Attend training sessions and apply the training in practice.
  • Help ensure a safe working environment.
  • Assist in promptly solving guest complaints.
  • Maintain a high sense of urgency so units are turned on time.

Benefits

  • Paid training.
  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • Paid time off.
  • Opportunities for growth and career development.
  • Competitive pay.
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