Housekeeping | Environmental Services Staff | Sanitation Technician

Heritage Senior Living•Port Washington, WI

18d•Onsite

About The Position

Lincoln Village Senior Living is seeking a dependable, caring Housekeeper to help maintain a clean, safe, comfortable, and welcoming environment for residents, families, visitors, and employees. The Housekeeper maintains resident apartments, common areas, and other areas throughout the community and becomes a familiar, trusted presence in residents’ daily lives. The position reports to the Executive Director or designee. Responsibilities include cleaning resident living areas, bathrooms, dining areas, offices, and common spaces; sweeping, mopping, washing, and vacuuming floors; dusting and cleaning surfaces; emptying trash; cleaning resident equipment as assigned; completing routine and deep cleaning; and keeping the housekeeping cart organized and stocked. The Housekeeper also collects, washes, dries, folds, and returns resident laundry, handling belongings carefully and respectfully. The role follows safety, sanitation, and infection-control procedures; uses cleaning products, chemicals, supplies, and equipment safely; follows cleaning schedules; reports hazards and maintenance concerns; and helps maintain supplies. The Housekeeper interacts respectfully and compassionately with residents, protects their privacy and dignity, reports observed changes in residents’ condition or behavior, and collaborates with caregivers, nursing, culinary, life enrichment, maintenance, and community leadership. The Housekeeper documents completed services in the applicable point-of-care system, completes cleaning logs and required Relias education and other training, and participates in scheduled training and meetings. Other housekeeping and community responsibilities may be assigned. Benefits and perks may be available depending on employment status, scheduled hours, and eligibility requirements. The role requires extended standing and walking; frequent bending, reaching, stooping, kneeling, pushing, pulling, and repetitive movements; and lifting, carrying, or moving items weighing up to 50 pounds as required. The Housekeeper must maneuver carts and cleaning equipment and maintain regular, reliable attendance. A flexible schedule based on community needs may include weekends, holidays, and additional hours. Reasonable accommodations may be provided as required by applicable law.

Requirements

Ability to work independently with limited supervision.
Ability to work discreetly and respectfully in resident and guest areas.
Caring and compassionate attitude and genuine concern for older adults.
Strong attention to detail and organizational skills.
Strong customer-service orientation and positive attitude.
Ability to follow cleaning, sanitation, safety, and infection-control procedures.
Ability to work collaboratively with employees throughout the community.
Ability to learn and use required electronic documentation systems.
Ability to meet applicable pre-employment, training, and regulatory requirements.
Ability to communicate effectively with residents, families, visitors, employees, and supervisors.
Ability to read and complete cleaning schedules, product instructions, safety information, electronic documentation, and other required records.
Ability to stand and walk for extended periods and frequently bend, reach, stoop, kneel, push, pull, and perform repetitive movements.
Ability to lift, carry, and move housekeeping equipment, supplies, laundry, and other items weighing up to 50 pounds as required.
Ability to push and maneuver housekeeping carts, vacuums, and other cleaning equipment.
Ability to maintain regular and reliable attendance and work a flexible schedule that may include weekends, holidays, and additional hours.

Nice To Haves

Previous housekeeping, environmental services, hotel, healthcare, senior living, or related experience is preferred but not required.

Responsibilities

Clean and maintain resident living areas, bathrooms, dining areas, offices, and common spaces.
Sweep, mop, wash, and vacuum floors; dust and clean furniture, fixtures, windows, and other surfaces; and empty and dispose of waste.
Clean resident equipment, including wheelchairs, as assigned.
Complete routine and scheduled deep cleaning, including carpets and furniture as needed.
Maintain a clean, organized, and properly stocked housekeeping cart and notify leadership when supplies are needed.
Collect, wash, dry, fold, and return resident laundry according to procedures, handling belongings carefully and respectfully.
Complete housekeeping-related laundry, including cleaning rags, mops, and other supplies.
Follow safety, sanitation, and infection-control procedures and use cleaning products, chemicals, supplies, and equipment safely and according to instructions.
Follow regular and deep-cleaning schedules and promptly report safety hazards, maintenance concerns, or other issues to the appropriate supervisor.
Interact with residents in a friendly, respectful, and compassionate manner while respecting privacy, dignity, belongings, and personal space.
Remain attentive to residents and promptly report observed changes in a resident’s condition or behavior to the appropriate care team member or supervisor.
Collaborate with caregivers, nursing, culinary, life enrichment, maintenance, and community leadership.
Document completed housekeeping services in the applicable point-of-care system and complete cleaning logs and other required documentation.
Complete required Relias education and other assigned training, and participate in daily flash training, meetings, and education as scheduled.
Complete other housekeeping and community responsibilities as assigned.

Benefits

Health, dental, and vision insurance may be available depending on employment status, scheduled hours, and eligibility requirements.
Paid time off may be available depending on employment status, scheduled hours, and eligibility requirements.
Paid holidays and/or holiday pay may be available depending on employment status, scheduled hours, and eligibility requirements.
Retirement savings opportunities may be available depending on employment status, scheduled hours, and eligibility requirements.
Employee assistance and wellness resources may be available depending on employment status, scheduled hours, and eligibility requirements.
Training and development opportunities.
Career growth and advancement opportunities.
Employee recognition programs.
A supportive and team-oriented work environment.
Meaningful work where you can make a difference every day.