Housekeeping | Environmental Services Staff | Sanitation Technician

Heritage Senior Living•Hartland, WI

11d•Onsite

About The Position

Heritage Senior Living is seeking a dependable, caring Housekeeper to help maintain a clean, safe, comfortable, and welcoming environment for residents, families, visitors, and employees at Heritage Lake Country Senior Living. The Housekeeper maintains resident apartments, common areas, and other community spaces and supports residents through considerate housekeeping and laundry services. The role includes routine and scheduled deep cleaning; floor care; dusting and cleaning furniture, fixtures, windows, and surfaces; waste disposal; cleaning resident equipment as assigned; and maintaining housekeeping carts and supplies. The Housekeeper also collects, washes, dries, folds, and returns resident laundry, handling belongings carefully and respectfully. The Housekeeper follows sanitation, safety, and infection-control procedures, uses cleaning products and equipment safely, reports hazards and maintenance concerns, and documents services and cleaning tasks in applicable systems and logs. The role involves respectful interaction with residents, attention to changes in residents’ condition or behavior, teamwork with community departments, and completion of required training and other assigned duties. Work schedules are flexible based on community needs and may include weekends, holidays, and additional hours.

Requirements

Ability to work independently with limited supervision.
Ability to work discreetly and respectfully in resident and guest areas.
Caring and compassionate attitude with genuine concern for older adults.
Strong attention to detail and organizational skills.
Strong customer-service orientation and a positive attitude.
Ability to follow cleaning, sanitation, safety, and infection-control procedures.
Ability to work collaboratively with employees throughout the community.
Ability to learn and use required electronic documentation systems.
Ability to meet applicable pre-employment, training, and regulatory requirements.
Ability to read and complete cleaning schedules, product instructions, safety information, electronic documentation, and other required records.
Ability to stand and walk for extended periods; frequently bend, reach, stoop, kneel, push, pull, and perform repetitive cleaning movements.
Ability to lift, carry, and move housekeeping equipment, supplies, laundry, and other items weighing up to 50 pounds as required.
Ability to push and maneuver housekeeping carts, vacuums, and other cleaning equipment.
Ability to safely use cleaning products, chemicals, and housekeeping equipment according to established procedures.
Ability to perform hands-on cleaning, laundry, and sanitation responsibilities throughout the workday.
Ability to work a flexible schedule based on community needs, which may include weekends, holidays, and additional hours.
Dependability, follow-through, and willingness to help wherever needed to support the community.

Nice To Haves

Previous housekeeping, environmental services, hotel, healthcare, senior living, or related experience is preferred but not required.

Responsibilities

Clean and maintain resident living areas, bathrooms, dining areas, offices, common spaces, and other areas throughout the community.
Sweep, mop, wash, and vacuum floors; dust and clean furniture, fixtures, windows, and other surfaces.
Empty trash and properly dispose of waste throughout the community.
Clean resident equipment, including wheelchairs, as assigned.
Complete routine, scheduled, and deep cleaning, including carpets and furniture as needed.
Maintain a clean, organized, and stocked housekeeping cart and notify leadership when supplies are needed.
Collect, wash, dry, fold, and return resident laundry according to established procedures, and handle belongings carefully and respectfully.
Clean housekeeping-related laundry, such as rags and mops, as needed.
Follow safety, sanitation, and infection-control procedures, including safe use of cleaning products, chemicals, supplies, and equipment.
Identify and promptly report safety hazards, maintenance concerns, and other issues to the appropriate supervisor.
Interact with residents in a friendly, respectful, and compassionate manner while respecting privacy, dignity, belongings, and personal space.
Promptly report observed changes in a resident’s condition or behavior to the appropriate care team member or supervisor.
Collaborate with caregivers, nursing, culinary, life enrichment, maintenance, and community leadership.
Document completed housekeeping services in the applicable point-of-care system and complete cleaning logs and other required documentation.
Complete required Relias education, assigned training, daily flash training, and meetings or education as scheduled.
Complete other housekeeping and community responsibilities as assigned.
Maintain regular and reliable attendance and communicate effectively with residents, families, visitors, employees, and supervisors.