Housekeeper - Day | 25 hrs/wk | Availability Required 6 am to 10 pm

Good Food Holdings CompaniesPortland, OR
Onsite

About The Position

Performs housekeeping tasks and maintains whole store cleanliness. Provides exceptional customer service and contributes to a positive and collaborative team environment. As a retail grocer, we operate 7 days/week and 365 days/year. Our in-store positions are likely to include evening, weekend, and holiday shifts per the needs of the business. Must complete and maintain any required food and work safety trainings/certifications.

Requirements

  • Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience.
  • Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
  • Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
  • Demonstrates a solutions-oriented approach to problems or concerns.
  • Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
  • Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture. Responds to feedback in order to improve performance.
  • Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
  • Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems.
  • Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.
  • Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
  • Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
  • Must complete and maintain any required food and work safety trainings/certifications.

Nice To Haves

  • Previous customer service, food service, retail or grocery experience preferred.
  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
  • Knowledge of retail operations or housekeeping experience preferred.

Responsibilities

  • Maintains whole store cleanliness, including sales floor, restrooms, deli seating area, offices, hallways, stairs, and staff break room.
  • Cleans break room refrigerators, including composting outdated staff food, cleaning containers, and disposing of items according to company policy.
  • Empties trash, recycling, and compost throughout the entire store – within individual departments, break rooms, offices, and outside as needed.
  • Keeps the parking lot clean of debris and trash, including bottle return areas.
  • Sorts clean laundry upon arrival to store when needed and assists in preparing dirty laundry for pick-up.
  • Sweeps, vacuums, dusts, scrubs, mops, washes, operates steam cleaners, dishwashers, and other equipment.
  • Restocks deli seating area (DSA), restroom, and cleaning supplies.
  • Performs deep cleaning tasks as assigned.
  • Handles damaged and spoiled products according to company policy.
  • Maintains cleanliness, organization and rotation of all areas, products, and supplies.
  • Understands and complies with specific shift guidelines, tasks, and responsibilities.
  • Maintains awareness of current ads, promotions, holidays, and events.
  • May assist when needed with bagging groceries using company taught best practices and customer preference. May also assist customers with carry-outs as needed.
  • Demonstrates familiarity with products throughout the store with a willingness to continue learning.
  • Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security, or any other situation that may have an adverse effect on the store.
  • Performs other tasks and duties as assigned.

Benefits

  • Employee Assistance Program (EAP)
  • 30% staff shopping discount
  • Medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits (for full-time, regular-status staff working 24+ hours/week after 60 days)
  • 401(k) program (for staff 21+ years old after 60 days)
  • PTO accrual
  • Paid holidays (depending on schedule and tenure)
  • Supplemental leave pay (such as parental or bereavement)
  • Store incentive program based on financial & operational goals
  • Paid time for volunteering at a 501(c)3 non-profit
  • Discounts on some forms of public transportation
  • Adoption assistance
  • Up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday
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