Cook - Union - 25 HRS/WK - AVAILABILITY REQUIRED 6AM to 9:30PM

Good Food Holdings CompaniesPortland, OR
Onsite

About The Position

Prepares food in a high-volume production environment. Provides exceptional customer service and contributes to a positive and collaborative team environment.

Requirements

  • Previous customer service, food service such as restaurants or catering, retail or grocery experience required.
  • Food preparation and cooking experience required, preferably in a high-volume environment.
  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
  • Friendly and customer service oriented, with an interest in food and cooking.
  • Solid knife skills required.
  • Basic math and computation skills required.
  • Skills to work independently, effectively manage own time and multitask in a fast-paced environment.
  • Self-motivated, with high attention to detail, quality and presentation.
  • Skills to read, understand and follow through on verbal and written instructions and recipes.
  • Must complete and maintain any required food and work safety trainings/certifications.
  • Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
  • Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
  • Demonstrates a solutions-oriented approach to problems or concerns.
  • Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
  • Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture. Responds to feedback in order to improve performance.
  • Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
  • Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems.
  • Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.
  • Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
  • Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.

Nice To Haves

  • Retail or grocery experience preferred.
  • Previous large batch food preparation or production experience preferred.
  • Familiarity with culinary terminology and techniques and industry standard equipment preferred.

Responsibilities

  • Prepares kitchen for store opening and closing.
  • Prepares food for all Prepared Foods stations and cases. Follows company provided recipes and specifications in order to ensure accuracy and consistency.
  • Works with attention to labeling, dating, storage, expiration dates and food quality.
  • Works sauté line, grill, pizza oven and other cook to order stations.
  • Stocks and maintains Prepared Foods cases and stations.
  • Processes customers’ made-to-order items accurately and expeditiously.
  • Checks and follows daily prep list. Communicates with management team to determine production priorities.
  • Assists customers with product selection, packaging and labeling as needed. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
  • Completes customer special orders thoroughly and provides follow-through as needed.
  • Stocks, rotates and faces products with attention to product quality and expiration dates.
  • Handles damaged and spoiled product according to company policy.
  • Receives and unloads merchandise; checks quality, count and condition. Communicates any issues to management and merchandising team.
  • Maintains cleanliness, organization and rotation of all areas, products and supplies.
  • Maintains accurate pricing and signage that meet merchandising standards.
  • Understands and complies with specific shift guidelines, tasks and responsibilities.
  • Maintains awareness of current ads, promotions, holidays and events.
  • Demonstrates understanding of culinary terminology, equipment, techniques, units of weight, measurement and volume, and skills to make accurate conversions for large-scale production.
  • Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.

Benefits

  • Employee Assistance Program (EAP)
  • 30% staff shopping discount
  • Medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits (for full-time, regular-status staff working 24+ hours/week after 60 days)
  • 401(k) program (for staff 21+ years old after 60 days)
  • PTO accrual from first day of employment
  • Paid holidays (depending on schedule and tenure)
  • Supplemental leave pay (such as parental or bereavement)
  • Store incentive program based on financial & operational goals
  • Paid time for volunteering at a 501(c)3 non-profit
  • Discounts on some forms of public transportation
  • Adoption assistance
  • Up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday
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