Housekeeper

Brookdale Senior Living Inc. • Lakeland, FL

3d • Onsite

About The Position

The Housekeeper cleans and sanitizes public spaces and residents’ apartments to maintain a positive, welcoming community for residents and guests. Duties include routine apartment cleaning and scheduled deep cleaning, while respecting residents’ privacy and belongings. The role also involves courteous interaction with residents and guests, responding to requests for assistance, communicating health concerns to management, and following established safety and emergency procedures.

The position requires basic skills to follow written or verbal instructions and complete repetitive cleaning tasks efficiently. It involves physical activity such as standing, walking, reaching, climbing or balancing, stooping, kneeling, and lifting up to 50 pounds. Occasional weekend, evening, or night work may be needed for shift coverage, and the role may be on call as needed. The work may involve exposure to communicable diseases, latex, blood-borne pathogens, chemicals, biological hazards, and potential injuries from falls, burns, odors, or equipment.

Requirements

• High school diploma or GED preferred.
• Basic skill level and ability to follow written or verbal instructions.
• Basic technical skills to complete repetitive, well-defined duties.
• Ability to complete cleaning tasks in a timely, effective, and efficient manner.
• Ability to respect residents’ privacy and refrain from discussing their personal situations or problems with other residents.
• Willingness and ability to communicate with residents with varying levels of functioning and personalities.
• Ability to lift up to 50 pounds.
• Ability to perform the physical demands of the job, including standing, walking, sitting, handling or feeling with hands and fingers, reaching, climbing or balancing, stooping, kneeling, crouching, crawling, talking, hearing, and using vision.
• Ability to work occasional weekends, evenings, or nights if needed for shift coverage and to be on call as needed.

Nice To Haves

• Prior housekeeping or cleaning experience.

Responsibilities

• Clean, polish, and sanitize public and gathering spaces, including lobbies, halls, stairwells, activity rooms, dining rooms, and elevators.
• Clean floors by sweeping, dusting, mopping, stripping, waxing, buffing, and disinfecting; place and remove caution and safety signs as appropriate.
• Clean carpets by vacuuming, shampooing, deodorizing, and disinfecting.
• Remove dirt, dust, grease, and film from surfaces using appropriate cleaning and disinfecting solutions; handle and label hazardous cleaning supplies according to procedures.
• Clean, wash, sanitize, and polish public restroom fixtures and remove water marks.
• Conduct deep cleaning of apartments, furniture, window treatments, and designated community areas according to assigned timeframes and business needs.
• Perform basic apartment cleaning, including bathroom fixtures and floors, kitchen surfaces and appliances, vacuuming, and dusting.
• Respect residents’ privacy and belongings; remove bed linens and return them to residents for cleaning, make beds with clean linens according to residents’ preferences, and log cleaning activities as required.
• Interact with residents and guests in a friendly and courteous manner, provide assistance and directions, and offer meaningful attention to residents.
• Communicate concerns about residents’ health to management as appropriate.
• Attend and participate in scheduled or directed educational classes and on-the-job training.
• Respond to resident emergencies by contacting appropriate internal and external parties according to protocol; assist with disaster management and evacuation activities as needed.
• Perform other duties as assigned by the supervisor.

Benefits

• Medical, dental, and vision insurance for eligible part-time and full-time associates
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates outside California
• Optional ID theft protection and pet insurance
• Paid time off for eligible full-time associates
• Paid holidays for eligible full-time associates
• Company-provided life insurance for eligible full-time associates
• Adoption benefit
• Short- and long-term disability
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional accident, critical illness, hospital indemnity insurance, and legal plan
• Tuition reimbursement
• 401(k) participation may be available to temporary associates, who are not eligible for other benefits
• Advance of naturalization application fees, up to $725 less applicable taxes and withholding, for qualified associates who have been employed for at least one year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED