Housekeeper

MBK Senior Living•Thousand Oaks, CA
•Onsite

About The Position

The Housekeeper is responsible for cleaning residents’ apartments, public areas, and work areas in accordance with community and company guidelines, policies, and procedures. The role helps maintain a safe, comfortable, and inviting community for residents, staff, and guests by delivering courteous customer service and maintaining high cleanliness standards. The Housekeeper takes direction from the Executive Director, Maintenance Director, Director of Housekeeping, Lead Housekeeper, or designee. The position is part-time, scheduled Monday through Wednesday from 7:30 a.m. to 4:00 p.m., with a stated pay range of $18.00–$19.00 per hour. On-the-job training is available for candidates with the right attitude and desire. A high school diploma or GED and prior housekeeping or similar cleaning experience are preferred. The role involves resident interaction and work in an environment where there may be unpleasant odors, blood or bodily fluids, hazardous waste, infectious diseases, and residents who are ill or confused. The Housekeeper must meet the stated physical demands, including prolonged standing, frequent movement and bending, lifting and carrying up to 50 pounds, pushing up to 250 pounds, and assisting with resident movement during routine transfers or emergencies. Reasonable accommodations are provided in accordance with applicable law.

Requirements

  • Must be at least 18 years old.
  • Must complete required background clearances and health screening and provide negative TB test results within seven days of employment; the test must be from within the previous six months.
  • Must have compassion for older adults and be able to interact effectively with people of different ages, backgrounds, and physical, emotional, and cognitive well-being levels.
  • Must be able to provide housekeeping services in a resident-centered environment with potential exposure to unpleasant odors, blood or bodily fluids, hazardous waste, infectious diseases, and residents who may be ill or confused.
  • Must have excellent written and verbal communication skills, including the ability to read, write, and speak English and follow written and spoken directions.
  • Must deal tactfully and professionally with personnel, residents, family members, and guests.
  • Must have strong organizational, problem-solving, and time-management skills and present a positive, professional image.
  • Must be able to use standard cleaning equipment and supplies.
  • Must be mobile and able to meet the physical demands of the position, including prolonged standing and frequent walking, bending, kneeling, squatting, pulling, overhead reaching, and repetitive motion.
  • Must be able to move throughout the community and between neighborhoods during the workday.
  • Must be able to lift and carry up to 50 pounds and push up to 250 pounds as necessary, and frequently push and pull cleaning supplies and carts.
  • Must be able to assist with the physical movement of residents during routine transfers and emergency situations.

Nice To Haves

  • High school diploma or GED.
  • Prior housekeeping or cleaning experience in a similar role.

Responsibilities

  • Clean and sanitize resident apartments, common areas, offices, and other areas, including surfaces, fixtures, windows, floors, and carpets.
  • Dust, fluff, and straighten furniture in internal and external public areas, maintaining cleanliness and safety.
  • Follow established work and cleaning schedules as closely as practical.
  • Post appropriate caution and safety signs before tasks that may create safety risks and remove them promptly when finished.
  • Monitor and remove trash and waste from inside and outside community areas, placing it in designated locations.
  • Follow safety standards and procedures, including using appropriate personal protective equipment when handling hazardous waste or chemicals.
  • Securely store housekeeping supplies and carts, and keep chemicals and hazardous materials locked away from residents and guests.
  • Follow policies for labels and Safety Data Sheets, and for the safe storage, use, handling, mixing, and disposal of chemicals, cleaning solutions, and hazardous materials or waste.
  • Store equipment and tools after tasks and keep work areas attractive, safe, and free of hazards.
  • Present a positive, professional image; greet and engage residents warmly and respond courteously to simple requests.
  • Report resident needs, concerns, repair requirements, and health, safety, or sanitation concerns to the appropriate department or supervisor.
  • Provide scheduled or needed resident laundry services in a timely and organized manner.
  • Comply with applicable federal, state, and local regulations and company policies and procedures.
  • Encourage teamwork through open communication with coworkers and other departments.
  • Perform other duties as assigned or requested by designated managers or supervisors.

Benefits

  • Competitive salaries.
  • Leadership development, live in-person training, virtual training, and individual and group training.
  • 401(k) retirement plan with company match up to 4%.
  • Employee Assistance Program for employees and household members.
  • Financial and legal services.
  • Educational loan assistance and scholarships.
  • Team member discount programs.
  • Resources supporting physical, emotional, and financial wellness.
  • Free meal per shift.
  • Full-time team members receive medical, dental, and vision coverage, with multiple medical plan options, including an HSA-eligible plan with company contributions.
  • Flexible spending accounts for healthcare and dependent care for full-time team members.
  • Commuter benefits for full-time team members.
  • Company-paid life insurance and accidental death and dismemberment coverage for full-time team members.
  • Disability benefits for full-time team members where applicable and subject to state-specific programs and eligibility requirements.
  • Voluntary accident, critical illness, and hospital indemnity insurance for full-time team members.
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