Housekeeper - FT

MBK Senior Living•Portland, OR

About The Position

The Housekeeper meticulously cleans residents’ apartments, public areas, and work areas in accordance with community and company guidelines, policies, and procedures. The role helps maintain a safe, comfortable, and inviting community for residents, staff, and guests through high standards of cleanliness and superior customer service. The Housekeeper takes direction from the Executive Director, Maintenance Director, Director of Housekeeping, Lead Housekeeper, or designee. The position is full-time, Monday through Friday, 7:30 a.m. to 3:30 p.m. Pay is dependent on experience. On-the-job training is available for candidates with the right attitude and desire. The job involves cleaning and sanitation, waste removal, safe use and storage of cleaning supplies and chemicals, and resident-facing service, including scheduled or as-needed laundry. It requires mobility throughout the community and the ability to perform physically demanding tasks, including lifting and carrying up to 50 pounds and pushing up to 250 pounds as necessary. The work may involve exposure to unpleasant odors, blood, bodily fluids, hazardous waste, infectious diseases, and residents who may be ill or confused.

Requirements

Must be at least 18 years old.
Must complete required background clearances and health screening and provide a negative TB test result within 7 days of employment; the test must be from within the previous 6 months.
Must have excellent written and verbal communication skills, including the ability to read, write, and speak English and follow written and spoken directions.
Must be able to interact compassionately and effectively with people of different ages, backgrounds, and physical, emotional, and cognitive well-being levels.
Must be able to provide high-quality housekeeping services in a resident-centered environment, including with potential exposure to unpleasant odors, blood, bodily fluids, hazardous waste, infectious diseases, and residents who may be ill or confused.
Must deal tactfully and professionally with personnel, residents, family members, and guests.
Must have strong organizational, problem-solving, and time-management skills and present a positive, professional image.
Must be able to use standard cleaning equipment and supplies.
Must be mobile and able to stand for prolonged periods and frequently walk, bend, kneel, squat, pull, reach overhead, and perform repetitive motions.
Must be able to move intermittently throughout the workday within the community and between neighborhoods.
Must be able to lift and carry up to 50 pounds and push up to 250 pounds as necessary, and frequently push and pull cleaning supplies and carts.
Must be able to assist with the physical movement of residents during routine transfers and emergencies.
Must comply with applicable requirements concerning exclusion from Medicare or Medicaid-funded services and applicable laws and regulations, including HIPAA, Resident Rights, and state licensing regulations.

Nice To Haves

High school diploma or GED.
Prior housekeeping or cleaning experience in a similar role.

Responsibilities

Clean and sanitize resident apartments, common areas, offices, and other community spaces, including surfaces, fixtures, windows, floors, and carpets.
Dust, fluff, and straighten furniture in internal and external public areas, and follow established cleaning schedules as closely as practical.
Post appropriate caution and safety signs before tasks that could create safety risks, and remove them promptly when the work is complete.
Monitor and remove trash and waste from inside and outside community areas, placing it in designated locations throughout the shift.
Follow safety standards and procedures, use required PPE and safety gear, and securely store housekeeping supplies, carts, chemicals, and hazardous materials.
Follow policies for labels and Safety Data Sheets and for the safe storage, use, handling, mixing, and disposal of chemicals, cleaning solutions, and hazardous materials or waste.
Keep work areas attractive, safe, and free of hazards; store equipment and tools promptly after tasks are complete.
Display a positive and professional image and help market the community in alignment with MBK policies and values.
Greet and engage residents warmly, respond courteously to simple requests, and promptly report resident needs, concerns, and repair requirements to the appropriate department or supervisor.
Perform residents’ laundry services as scheduled or needed in a timely and organized manner.
Comply with applicable federal, state, and local regulations and company policies and procedures; promptly report health, safety, and sanitation concerns to a supervisor.
Encourage teamwork and open communication with coworkers and other departments.
Perform other duties as assigned or requested by the Executive Director, Maintenance Director, Director of Housekeeping, Lead Housekeeper, or supervisor.

Benefits

401(k) retirement plan with company match up to 4%.
Employee Assistance Program (EAP) for employees and household members.
Financial and legal services.
Educational loan assistance and scholarships.
Team Member Discount Programs.
Resources to support physical, emotional, and financial wellness.
Free meal per shift.
Comprehensive medical, dental, and vision coverage for full-time team members.
Multiple medical plan options, including an HSA-eligible plan with company contributions.
Healthcare and dependent-care Flexible Spending Accounts.
Commuter benefits.
Company-paid life insurance and Accidental Death & Dismemberment coverage.
Disability benefits where applicable and subject to state-specific programs and eligibility requirements.
Voluntary accident, critical illness, and hospital indemnity insurance.
Leadership development, live in-person training, virtual training, and individual and group training.
Supportive community team that encourages personal and professional growth and celebrates team member success.