Housekeeper

Home2 Indianapolis North (InTech)•Indianapolis, IN

3d•$16 - $17

About The Position

The Housekeeper is responsible for maintaining the cleanliness and appearance of hotel guest rooms and public areas, helping create a welcoming, clean, and comfortable environment for guests. The position pays $16–$16.50, based on experience and qualifications. The role requires following established cleaning, safety, security, and guest privacy procedures; responding to guest requests and complaints; communicating with coworkers and other departments; and maintaining housekeeping supplies and work areas. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or equivalent preferred.
No prior experience required.
Basic verbal and written communication skills.
Ability to stand and maintain well-paced mobility for up to 8 hours.
Ability to regularly and continuously lift up to 30 pounds.
Ability to bend, stoop, squat, and stretch to perform cleaning tasks.
Ability to maintain a neat, clean, and well-groomed appearance according to company standards.
Flexibility to work varying schedules, including nights, weekends, and holidays.

Nice To Haves

Hospitality experience is a plus.

Responsibilities

Clean and reset guest bedrooms and bathrooms according to established standards, using cleaning chemicals and equipment properly and safely.
Maintain assigned hallways and common areas.
Perform other requested duties, including cleaning unexpected spills and fulfilling special guest requests.
Assist other housekeeping associates in maintaining clean and organized work and public areas.
Participate in the hotel’s carpet care program by spotting carpets during room cleaning.
Report maintenance issues or needs to the Supervisor.
Stock and maintain housekeeping carts and linen storage rooms.
Accurately complete room assignment sheets, documenting completed tasks and any issues encountered.
Respond promptly to guest complaints and special requests to support guest satisfaction.
Follow proper procedures for entering guest rooms and protecting guest privacy and security.
Greet guests with a smile, make eye contact, and offer friendly assistance.
Follow company safety and security policies, including proper handling and storage of keys and lost-and-found items.
Know and follow emergency procedures and blood-borne pathogen protocols.
Communicate effectively with coworkers and other departments.