Housekeeper

Hotel Equities Group, LLC•Austin, TX

About The Position

Hotel Equities is seeking a friendly, service-oriented Housekeeper to support hotel operations and provide a positive experience for guests and associates. The role maintains clean, comfortable, and welcoming guest rooms and public areas according to hotel and brand standards, with attention to detail, efficiency, cleanliness, and responsive service. The Housekeeper also supports hotel teams in meeting productivity, quality, and guest satisfaction standards. Previous housekeeping or hotel experience is preferred but not required. The position requires following written and verbal instructions, working independently and as part of a team, and providing professional, courteous guest service. Flexible hours, including weekends and holidays, may be needed. Physical duties include standing and walking for extended periods; bending, stooping, kneeling, reaching, pushing, and pulling; handling housekeeping supplies and equipment; and occasionally lifting up to 25 pounds. The role may involve cleaning chemicals and varying temperatures. Experience with property management systems, housekeeping room-status systems, mobile or handheld hotel communication tools, and Microsoft Office Suite is preferred.

Requirements

Ability to follow written and verbal instructions and hotel cleanliness standards.
Strong attention to detail and time-management skills.
Ability to work independently and as part of a team.
Professional and courteous guest-service skills.
Ability to work flexible hours, including weekends and holidays, as needed.
Ability to stand and walk for extended periods; bend, stoop, kneel, reach, push, and pull throughout the workday.
Ability to lift, carry, and maneuver housekeeping supplies and equipment, and occasionally lift up to 25 pounds.
Ability to work with cleaning chemicals and in varying temperatures as required.

Nice To Haves

Previous housekeeping or hotel experience.
Experience with Property Management Systems (PMS), housekeeping room-status systems, mobile or handheld hotel communication tools, and Microsoft Office Suite.

Responsibilities

Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
Make beds; change linens; replenish supplies; dust, vacuum, sweep, mop, and sanitize surfaces.
Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
Respond courteously to guest requests and special housekeeping needs.
Handle guest belongings and hotel property responsibly and according to company procedures.
Keep housekeeping carts, supplies, and work areas organized.
Follow chemical handling, sanitation, safety, and infection-control procedures.
Assist with deep cleaning and special projects as assigned.
Communicate room status and maintenance needs to appropriate hotel departments.
Support the team in meeting productivity, quality, and guest satisfaction standards.
Perform other duties as assigned.