Housekeeper - Full Time

Watercrest Senior Living•The Villages, FL

About The Position

Watercrest Buena Vista is seeking a full-time Housekeeper to maintain the cleanliness, comfort, and appearance of the community. The role includes housekeeping in resident apartments, public and staff areas, model apartments, and back-of-house areas; laundry duties; and management of cleaning supplies and equipment. Resident safety, infection control, confidentiality, and respectful, caring interactions with residents and their families are central to the position. The schedule is Monday–Friday or Sunday–Thursday, 8:00 a.m.–4:30 p.m.

Requirements

High school graduate or equivalent.
At least two years of housekeeping experience in a multi-unit community or hotel environment.
Proven housekeeping experience.
Valid driver’s license.
Ability to communicate effectively and warmly with people at all levels, including residents and family members.
Ability to make independent, informed decisions.
Knowledge of customer service principles and practices.
Passion for working with and around senior citizens.
Ability to concentrate with frequent interruptions and work under stressful or emergency conditions.
Ability to sit, stand, walk, reach, pull, push, and grasp; climb ladders, bend, or crawl into awkward spaces; and talk and hear effectively.
Ability to stand and walk for prolonged periods and lift up to 50 pounds.
Reasonably anticipate possible skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious materials; wear personal protective equipment as needed to protect against workplace hazards.

Responsibilities

Follow the guidelines in the Watercrest Housekeeping Handbook.
Maintain the cleanliness and appearance of the community’s front area, public and staff spaces, occupied and unoccupied resident apartments, and model apartments.
Complete special projects assigned by the Environmental Services Director.
Wear a clean, professional company uniform and remain resident-ready.
Follow safety protocols while performing tasks and operating equipment.
Dispose of trash, waste, soiled or contaminated linen, and other disposable materials properly.
Dust furniture, light fixtures, windowsills, pictures, and wall hangings; clean and disinfect wash basins, mirrors, commodes, tubs, and showers.
Inspect and clean unoccupied apartments so they are fresh and move-in ready.
Clean public restrooms at least twice daily and address additional needs as they arise.
Keep storage areas clean and housekeeping carts securely locked when not in use.
Follow the window-washing and air-vent-cleaning schedule and perform laundry duties according to the handbook.
Uphold infection-control practices and coordinate with the Environmental Services Director and care staff to disinfect immediate unscheduled needs.
Promptly report hazardous conditions, equipment issues, building deficiencies, low supplies, and lighting or emergency-call-light problems to the Environmental Services Director on the day they are discovered.
Report all accidents and incidents to the Environmental Services Director, regardless of severity.
Safeguard residents’ personal care information and respect their personal and property rights.
Help create a homelike atmosphere and keep common areas clean and inviting for residents, families, and visitors.
Smile and communicate with residents and family members, helping them feel cared for.
Communicate effectively and warmly with management, team members, residents, family members, referral sources, vendors, and other contacts.