Our housekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience. This is a seasonal position, running from April to October, with working hours from 8 am to 4:30 pm. As a housekeeper, you will be responsible for cleaning the resort office, clubhouse, public access areas, and models. This includes tasks such as mopping, dusting, vacuuming, and removing trash. You will also be responsible for cleaning cabins and rentals to prepare them for new guests, ensuring that rentals and common areas are kept clean and maintained to our high standards. Additionally, you will manage the inventory of cleaning supplies, request refills as needed, and report any maintenance concerns for repairs in common areas, vacant, or rental homes to the Resort Manager or Maintenance Supervisor. You will also assist the maintenance staff and other staff members as needed, including helping with cleaning up resort-sponsored guest activities and functions. A key part of this role is to assist your Resort Manager in responding to guest inquiries in a timely, professional manner with patience and concern, and to solve guest-related problems and address conflicts with a positive attitude. Housekeepers may also drive a motorized vehicle to run errands and/or pick up supplies as needed. Collaboration with management and staff is essential to maintain open communication and ensure the resort team is integrated and coordinated. Providing outstanding customer service is a core expectation of this role.
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Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees