Housekeeper $16/hr April-October

Equity LifeStyle Properties, Inc.Lebanon, PA
Onsite

About The Position

Our housekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience. This is a seasonal position, running from April to October, with working hours from 8 am to 4:30 pm. As a housekeeper, you will be responsible for cleaning the resort office, clubhouse, public access areas, and models. This includes tasks such as mopping, dusting, vacuuming, and removing trash. You will also be responsible for cleaning cabins and rentals to prepare them for new guests, ensuring that rentals and common areas are kept clean and maintained to our high standards. Additionally, you will manage the inventory of cleaning supplies, request refills as needed, and report any maintenance concerns for repairs in common areas, vacant, or rental homes to the Resort Manager or Maintenance Supervisor. You will also assist the maintenance staff and other staff members as needed, including helping with cleaning up resort-sponsored guest activities and functions. A key part of this role is to assist your Resort Manager in responding to guest inquiries in a timely, professional manner with patience and concern, and to solve guest-related problems and address conflicts with a positive attitude. Housekeepers may also drive a motorized vehicle to run errands and/or pick up supplies as needed. Collaboration with management and staff is essential to maintain open communication and ensure the resort team is integrated and coordinated. Providing outstanding customer service is a core expectation of this role.

Requirements

  • High school diploma or the equivalent.
  • One to three years of experience in a housekeeping role.
  • Knowledge of cleaning supplies and products.
  • Valid driver’s license, good driving record and current auto insurance.
  • Ability to lift up to 50 pounds.
  • Willing and able to work weekends and holidays as needed.

Nice To Haves

  • Previous housekeeping experience is a plus.
  • Organizational skills and attention to details.

Responsibilities

  • Clean the resort office, clubhouse, public access areas and models as directed, including mopping, dusting, vacuuming and removing trash.
  • Clean cabins and rentals to prepare for new guests.
  • Keep rentals and common areas clean and maintain them to our standards.
  • Keep track of cleaning supply inventory and request refills as needed.
  • Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
  • Assist the maintenance staff and other staff members as needed.
  • Assist with cleaning up resort-sponsored guest activities and functions.
  • Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern.
  • Solve guest-related problems and address conflicts with a positive attitude.
  • Drive a motorized vehicle to run errands and/or pick up supplies as needed.
  • Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated.
  • Provide outstanding customer service.

Benefits

  • medical, dental, and vision plans
  • a generous 401(k) employer match
  • paid vacations, holidays, and sick time

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What This Job Offers

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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