Housekeeper

PENN Entertainment • Detroit, MI

5d

About The Position

The Housekeeper is responsible for cleaning guest rooms and/or suites in a timely and thorough manner to ensure guest satisfaction. The role involves following established housekeeping standards and procedures, maintaining supplies and amenities, complying with health and safety standards, and communicating with the team leader when rooms are ready for occupancy.

Requirements

• Ability to communicate clearly and effectively both orally and in writing in English.
• Ability to make progress on multiple assignments under time constraints.
• Ability to express ideas or make recommendations concerning job-related issues.
• Ability to learn specific job duties and complete work assignments.
• Maintain knowledge of basic concepts and techniques.
• Ability to follow directions and instructions.
• Possess a pleasant demeanor when interacting with team members and guests.

Responsibilities

• Clean and service assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, and removing trash.
• Notify the team leader when service is complete so rooms may be sold or occupied.
• Monitor and control supplies and amenities and minimize waste within housekeeping areas.
• Report, turn in, and/or log lost and found items according to established procedures.
• Comply with all health and safety standards.
• Attend regular meetings as scheduled.
• Perform other job-related duties as assigned.

Benefits

• Wellness programs designed to support team members' financial, physical, and mental well-being.
• Day-one medical coverage, which may vary by position.
• 401(k) matching, which may vary by position.
• Annual performance bonus, which may vary by position.
• Paid time off earned according to local policy and increasing with length of employment.
• Career growth and development support.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed