Housekeeper Full Time-101010

Extended Stay America•Alexandria, VA

About The Position

The Housekeeper demonstrates a strong commitment to providing the best possible experience for guests and associates. The position cleans assigned guest rooms according to company guidelines, standards, policies, and procedures, and helps maintain the overall cleanliness of the hotel. The Housekeeper also maintains housekeeping carts, cart rooms, and laundry areas; reports maintenance issues and guest property left in checkout rooms; responds to guest requests when possible and practical; follows safety and security procedures; and completes required training. Other cleaning duties may be assigned by management.

Requirements

  • Understand instructions, policies, and guidelines and communicate effectively with the manager and staff.
  • Follow guidelines and meet time objectives, productivity measurements, and other company standards and expectations.
  • Apply good judgment at all times.
  • No prior experience or training is necessary.
  • Meet the physical and environmental demands described, including mobility around the hotel, bending, kneeling, crouching, balancing, and occasionally pushing or pulling carts or cleaning equipment weighing up to 50 pounds.
  • May be asked to travel to additional locations within a reasonable geographic area.

Responsibilities

  • Demonstrate and promote a 100% commitment to providing the best possible experience for guests and associates.
  • Clean assigned guest rooms in accordance with company standards, policies, and procedures.
  • Maintain housekeeping carts, cart rooms, and laundry areas to company standards while in use.
  • Stock carts and cart rooms when necessary or directed by management.
  • Report maintenance issues to the front desk and/or manager on duty.
  • Report guest property remaining in checkout rooms to the front desk and manager on duty.
  • Assist with reasonable guest requests whenever possible and practical.
  • Comply with safety and security policies and procedures.
  • Complete required and annual Extended Stay University training.
  • Clean other hotel areas as assigned, including associate breakrooms, guest laundry, fitness rooms, vending areas, stairwells, and common areas.
  • Maintain overall hotel cleanliness.
  • Perform other duties as assigned by the management team.

Benefits

  • Weekly pay
  • Competitive wages
  • Employee recognition programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health care and dependent care flexible spending accounts
  • Employer-paid basic life and AD&D insurance
  • Employer-paid long-term disability
  • Optional employee-paid short-term disability
  • Optional buy-up long-term disability
  • Optional supplemental life insurance
  • Optional dependent life insurance
  • 401(k) savings plan
  • Paid time off
  • Employee Assistance Program (EAP)
  • Employee perks program offering discounts to major companies
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