Housekeeper Full Time-101010

ESA Management•Horsham, PA

About The Position

The Housekeeper is responsible for cleaning guest rooms according to company guidelines and procedures, while demonstrating a strong commitment to providing the best possible experience for guests and associates. The role also supports the overall cleanliness of the hotel and maintains housekeeping carts, cart rooms, and laundry areas to company standards. No prior experience or training is necessary. The position requires understanding and following instructions, policies, guidelines, time objectives, productivity measurements, and other company standards. Housekeepers use good judgment, communicate effectively with managers and staff, comply with safety and security procedures, and complete required and annual Extended Stay University training. The role may require travel to help additional locations within a reasonable geographic area.

Requirements

  • No prior experience or training is necessary.
  • Understand instructions, policies, and guidelines and communicate effectively with the manager and staff.
  • Follow guidelines and adhere to time objectives, productivity measurements, and other company standards and expectations.
  • Apply good judgment at all times.
  • Ability to perform the physical activities described in the environmental job requirements, including occasionally pushing or pulling carts or cleaning equipment weighing up to 50 pounds.

Responsibilities

  • Demonstrate and promote a 100% commitment to providing the best possible experience for guests and associates.
  • Clean assigned guest rooms in accordance with company standards, policies, and procedures.
  • Maintain housekeeping carts, cart rooms, and laundry areas to company standards while in use.
  • Stock carts and cart rooms when necessary or as directed by management.
  • Report maintenance issues directly to the front desk and/or manager on duty.
  • Report guest property remaining in a check-out room directly to the front desk and manager on duty.
  • Assist with guest requests and provide reasonable accommodations whenever possible and practical.
  • Comply with all safety and security policies and procedures.
  • Complete all required and annual Extended Stay University training.
  • Clean other hotel areas as assigned, including associate breakrooms, guest laundry, fitness rooms, vending areas, stairwells, and common areas.
  • Maintain overall hotel cleanliness.
  • Perform other duties as assigned by the management team.

Benefits

  • Weekly pay
  • Competitive wages
  • Employee recognition programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health care and dependent care flexible spending accounts
  • Employer-paid basic life and AD&D insurance
  • Employer-paid long-term disability
  • Optional employee-paid voluntary benefits, including short-term disability buy-up, long-term disability, supplemental life insurance, and dependent life insurance
  • 401(k) savings plan
  • Paid time off
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies
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