Housekeeper Full Time-101010

Extended Stay America•Horsham, PA

About The Position

The Housekeeper demonstrates and promotes a strong commitment to providing the best possible experience for guests and associates. The position is responsible for cleaning guest rooms in accordance with company guidelines, standards, policies, and procedures. The Housekeeper also maintains housekeeping carts, cart rooms, and laundry areas; reports maintenance issues and guest property left in checkout rooms; responds to guest requests when reasonable and practical; follows safety and security procedures; and completes required training. Additional hotel areas may be assigned for cleaning.

Requirements

  • No prior experience or training is necessary.
  • Understand instructions, policies, and guidelines and communicate effectively with the manager and staff.
  • Follow guidelines and meet time objectives, productivity measurements, and other company standards and expectations.
  • Apply good judgment at all times.

Responsibilities

  • Demonstrate and promote a 100% commitment to providing the best possible experience for guests and associates.
  • Clean assigned guest rooms according to company standards, policies, and procedures.
  • Maintain housekeeping carts, cart rooms, and laundry areas to company standards while in use.
  • Stock carts and cart rooms when necessary or directed by management.
  • Report maintenance issues to the front desk and/or manager on duty.
  • Report guest property remaining in checkout rooms to the front desk and manager on duty.
  • Assist with and provide reasonable accommodation for guest requests whenever possible and practical.
  • Comply with safety and security policies and procedures.
  • Complete required and annual Extended Stay University training.
  • Clean other hotel areas as assigned, including associate breakrooms, guest laundry, fitness rooms, vending areas, stairwells, and common areas.
  • Maintain overall hotel cleanliness.
  • Perform other duties assigned by the management team.

Benefits

  • Weekly pay
  • Competitive wages
  • Great working environment
  • Employee recognition programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health care and dependent care flexible spending accounts
  • Employer-paid basic life and AD&D insurance
  • Employer-paid long-term disability
  • Optional employee-paid voluntary benefits, including short-term disability, buy-up long-term disability, supplemental life insurance, and dependent life insurance
  • 401(k) savings plan
  • Paid time off
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies
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