Housekeeper

Drury Hotels•St. Louis, MO
•Onsite

About The Position

Drury Hotels is hiring full-time and part-time housekeepers at Drury Inn & Suites in St. Louis, Missouri. Housekeepers help create a clean, positive environment and memorable guest experiences by cleaning guest rooms to established standards, providing friendly and courteous service, and responding efficiently to guest requests and questions. The role may also involve assisting with laundry or cleaning public spaces when needed. Prior cleaning experience is not required. The position requires the ability to stand and walk throughout a shift and perform regular cleaning movements, including pushing, vacuuming, reaching, stretching, and bending. Team members must be able to intermittently lift 25–35 pounds. The hotel operates seven days a week, and Saturday and Sunday work may be required.

Requirements

  • Knowledge, skills, and mental ability equivalent to completing two years of high school.
  • Ability to follow verbal and written instructions.
  • Ability to work without direct supervision.
  • Positive, solution-oriented attitude and dedication to excellent customer service.
  • Ability to walk and stand throughout the work shift.
  • Ability to push, vacuum, reach, stretch, and bend during daily work.
  • Ability to intermittently lift 25–35 pounds during the workday.
  • Saturday and Sunday work may be required.

Nice To Haves

  • Previous cleaning experience is helpful but not required.
  • Thorough knowledge of cleaning procedures and supplies.

Responsibilities

  • Clean guest rooms to established standards using hotel housekeeping procedures and supplies.
  • Visually inspect rooms to help identify maintenance needs.
  • Provide guests with requested linens, towels, amenities, or information.
  • Assist with laundry or cleaning public spaces when needed.
  • Provide friendly, courteous customer service and respond promptly and efficiently to guest requests, questions, and complaints.
  • Help maintain a positive working environment for team members and guests.
  • Work cooperatively with other hotel departments.

Benefits

  • Quarterly bonus opportunity of up to $3,200 annually, based on hotel results.
  • Flexible scheduling.
  • Paid time off.
  • Hotel discounts and free room nights.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Prescription coverage.
  • Life insurance.
  • Disability insurance.
  • Team Member Assistance Program.
  • Company-matched 401(k).
  • Mentorship, cross-training, development plans, and management training.
  • Career growth and opportunities for promotion from within.
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