Housekeeper

Resolute Road Hospitality•Boise, ID
•Onsite

About The Position

The Housekeeper is responsible for the cleanliness, appearance, and readiness of guest rooms and public areas at the Residence Inn by Marriott in Boise, Idaho. The role follows established processes to prepare and maintain rooms according to brand standards and supports a positive guest experience through friendly, respectful service. Success requires attention to detail, pride in quality work, effective time management, teamwork, and adherence to safety procedures and company policies. The position may also involve deep-cleaning projects and turndown service as assigned.

Requirements

  • Familiarity with housekeeping tools, cleaning products, and safe-handling procedures.
  • Attention to detail and pride in delivering high-quality work.
  • Ability to work independently and manage time effectively.
  • Team-oriented mindset and strong communication skills.
  • Physical ability to meet job demands, including lifting, standing, bending, and kneeling.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Consistent attendance and adherence to company standards.

Nice To Haves

  • High school diploma or GED.
  • Previous housekeeping or hospitality experience.
  • Basic English comprehension.
  • Bilingual skills.

Responsibilities

  • Clean guest rooms and bathrooms by making beds, vacuuming, dusting, sanitizing, and restocking supplies.
  • Replenish linens, amenities, and guest essentials.
  • Clean assigned public areas, including hallways, lobbies, restrooms, and meeting rooms.
  • Stock the housekeeping cart with approved cleaning products, linens, and guest supplies.
  • Promptly report maintenance issues, safety concerns, and damaged items to the supervisor.
  • Log and turn in lost and found items according to hotel policy.
  • Follow safety protocols and chemical-handling guidelines.
  • Attend pre-shift meetings to review assignments and daily updates.
  • Assist with deep-cleaning projects and turndown service as assigned.
  • Complete assigned tasks within the allotted time per room (Minutes Per Room or MPR).
  • Provide friendly and respectful guest service during interactions.
  • Adhere to Resolute Road Hospitality policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Digital tips
  • Travel perks
  • Optional daily pay
  • Health and life insurance
  • 401(k)
  • Paid time off
  • Dental and vision benefits
  • Employee Assistance Program
  • Referral program
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