Housekeeper

Drury Hotels • Greensboro, NC

3d • Onsite

About The Position

Drury Hotels is hiring housekeepers to help maintain clean guest rooms and a positive environment for guests and team members. The role includes routine hotel housekeeping and guest-service work, such as vacuuming, changing linens, cleaning bathrooms, and providing requested bedding, towels, amenities, or information. Housekeepers may also be asked to help with laundry or clean public areas when needed. The position requires friendly, courteous service and prompt, efficient responses to guest requests, questions, and complaints. Previous cleaning experience is not required. The posting describes full-time and part-time openings.

Requirements

• No previous cleaning experience is required; previous cleaning experience is helpful but not necessary.
• Requires knowledge, skills, and mental ability equivalent to completing two years of high school.
• Follow verbal and written instructions.
• Have thorough knowledge of cleaning procedures and supplies.
• Work independently without direct supervision.
• Maintain a positive, solution-oriented attitude and provide excellent customer service.
• Ability to walk and stand throughout the work shift.
• Ability to push, vacuum, reach, stretch, and bend during daily work activities.
• Ability to intermittently lift 25–35 pounds during the workday.
• Working Saturdays and Sundays may be a requirement; the hotel’s busiest days are weekends.

Nice To Haves

• Previous cleaning experience is helpful but not required.

Responsibilities

• Perform hotel housekeeping services to keep guest rooms clean according to established standards.
• Visually inspect rooms to help identify maintenance needs.
• Provide guests with requested bedding, towels, amenities, or information.
• Help with laundry or cleaning public areas when needed.
• Respond promptly and efficiently to guest requests, inquiries, and complaints with friendly, courteous service.
• Contribute to a positive work environment for hotel guests and team members.
• Vacuum, change linens, and clean bathrooms.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually, based on hotel results.
• Flexible scheduling.
• Paid time off.
• Hotel discounts and free room nights.
• Medical, dental, vision, prescription, life, and disability insurance.
• Team Member Assistance Program.
• Company-matched 401(k).
• Mentorship, cross-training, development plans, and management training.
• Career advancement through a promote-from-within culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED