Housekeeper

MBK Senior Living•Thousand Oaks, CA

About The Position

The Housekeeper cleans and sanitizes residents’ apartments, public areas, offices, and work areas in accordance with community and company policies and procedures. The role helps maintain a safe, comfortable, and inviting community for residents, staff, and guests by providing high-quality housekeeping and customer service. The Housekeeper takes direction from the Executive Director, Maintenance Director, Director of Housekeeping, Lead Housekeeper, or designee. The position includes cleaning and upkeep, laundry services, waste removal, safe handling and storage of cleaning supplies and hazardous materials, and maintaining tidy, hazard-free work areas. It also involves greeting and assisting residents, reporting resident needs and maintenance concerns, and complying with applicable regulations and safety procedures. The schedule is Monday through Friday, 8 a.m. to 4 p.m. The stated pay range is $18.00–$19.00 per hour. On-the-job training is available for candidates with the right attitude and desire.

Requirements

Must be at least 18 years old.
Must complete required background clearances and health screening, and provide negative TB test results within 7 days of employment; the TB test must be from within the last 6 months.
Must have excellent written and verbal English communication skills, including the ability to read, write, speak, and follow written and spoken directions.
Must be able to deal tactfully and professionally with personnel, residents, family members, and guests.
Must have strong organizational, problem-solving, and time-management skills.
Must present a positive and professional image.
Must be able to use standard cleaning equipment and supplies.
Must be mobile and able to stand for prolonged periods and frequently walk, bend, kneel, squat, pull, reach overhead, and perform repetitive motions.
Must be able to move throughout the community and between neighborhoods during the workday.
Must be able to lift and carry up to 50 pounds and push up to 250 pounds as necessary.
Must frequently push and pull cleaning supplies and carts.
Must be able to assist with residents’ physical movement during routine transfers and emergencies.
Must be able to work in a resident-centered environment that may involve unpleasant odors, blood, bodily fluids, hazardous waste, infectious diseases, and residents who may be ill, confused, or having difficult days.

Nice To Haves

High school diploma or GED preferred.
Prior housekeeping or cleaning experience in a similar role preferred.
Compassion for older adults and the ability to interact effectively with people of different ages, backgrounds, and physical, emotional, and cognitive well-being levels.

Responsibilities

Clean and sanitize resident apartments, common areas, offices, and work areas, including surfaces, fixtures, windows, floors, and carpets.
Dust, fluff, and straighten furniture in indoor and outdoor public areas.
Follow established work and cleaning schedules as closely as practical.
Post appropriate caution and safety signs before tasks that may create safety risks and remove them promptly when work is complete.
Monitor and remove trash and waste from indoor and outdoor community areas, disposing of it in designated locations.
Follow safety standards and procedures, including using appropriate personal protective equipment when handling hazardous waste or chemicals.
Securely store housekeeping supplies and carts, and keep chemicals and hazardous materials locked away from residents and guests.
Follow policies for labels and Safety Data Sheets, and for the safe storage, use, handling, mixing, and disposal of chemicals, cleaning solutions, and hazardous materials or waste.
Promptly store equipment and tools after tasks and keep work areas attractive, safe, and free of hazards.
Present a positive, professional image and provide courteous service to residents, families, guests, and staff.
Proactively greet and engage residents warmly and courteously respond to simple requests.
Report observed resident needs, concerns, repair requirements, and health, safety, or sanitation concerns to the appropriate department or supervisor.
Perform laundry services for residents as scheduled or needed.
Comply with applicable federal, state, and local regulations and company policies and procedures.
Encourage teamwork through open communication with coworkers and other departments.
Perform other duties as assigned or requested by the designated leaders or supervisor.

Benefits

401(k) retirement plan with company match up to 4%.
Employee Assistance Program for employees and household members.
Financial and legal services.
Educational loan assistance and scholarships.
Team member discount programs.
Resources supporting physical, emotional, and financial wellness.
Free meal per shift.
For full-time team members: comprehensive medical, dental, and vision coverage, with multiple medical plan options, including an HSA-eligible plan with company contributions.
For full-time team members: healthcare and dependent-care flexible spending accounts.
For full-time team members: commuter benefits.
For full-time team members: company-paid life insurance and accidental death and dismemberment coverage.
For full-time team members: disability benefits where applicable and subject to state-specific programs and eligibility requirements.
For full-time team members: voluntary accident, critical illness, and hospital indemnity insurance.
Competitive salaries.
Leadership development and in-person, virtual, individual, and group training.