Housekeeper

HCW Hospitality•Scottsdale, AZ

About The Position

At HCW Hospitality, the Housekeeper helps create clean, comfortable guest rooms that are ready to welcome each guest. The role requires attention to detail, pride in work, and a commitment to service to help deliver a welcoming guest experience. Housekeepers clean and restock rooms, maintain housekeeping supplies, report maintenance or safety concerns, assist with deep cleaning, and respond to guest requests. The position also supports the smooth operation of the hotel through additional duties assigned by management.

Requirements

  • Strong attention to detail and commitment to cleanliness.
  • Ability to work independently and as part of a team.
  • Excellent time-management skills.
  • Positive attitude and ability to remain composed under pressure.
  • Strong communication skills and willingness to assist guests and team members.
  • Physical ability to perform cleaning tasks, including lifting, bending, and standing for extended periods.

Responsibilities

  • Thoroughly clean and restock guest rooms to meet cleanliness and comfort standards.
  • Complete daily cleaning tasks, including making beds, cleaning bathrooms, vacuuming, dusting, and restocking amenities.
  • Keep the housekeeping cart clean, organized, and supplied with necessary items.
  • Report maintenance issues and safety hazards in guest rooms or public areas.
  • Assist with deep cleaning tasks, including moving furniture and cleaning carpets.
  • Provide a welcoming environment for guests and promptly address their requests.
  • Perform additional duties assigned by management to support hotel operations.
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