Housekeeper

Hilton Grand Vacations•Kihei, HI
•$23 - $27•Onsite

About The Position

The Housekeeper performs daily cleaning duties for an assigned slate of rooms, helping provide owners and guests with a clean, comfortable living space. The role includes completing room-cleaning tasks within allotted time frames and production standards, responding to guest requests, and helping maintain resort standards, supplies, equipment, and storage areas. The position requires flexibility to work morning and mid-day shifts; schedules vary based on operational needs.

Requirements

  • 1–3 years of related experience.
  • Able to lift up to 25 pounds and push or pull a cart weighing over 200 pounds.
  • Basic verbal and written communication skills to communicate with guests, owners, and co-workers and understand job assignments.
  • Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.
  • Able to tolerate environmental factors such as humidity, cold, heat, dust, and noise.

Nice To Haves

  • High school diploma or GED.
  • Prior housekeeping experience in the hospitality industry.

Responsibilities

  • Clean assigned rooms by stripping linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters, replenishing linens and guest amenities, and moving furniture, while meeting allotted time frames and production standards.
  • Greet guests and promptly acknowledge and respond to their requests in a friendly and genuine manner.
  • Know resort services, activities, and local attractions to assist with guest inquiries.
  • Report deficiencies to maintain rooms in compliance with resort standards.
  • Follow safety procedures and standards, and recognize and act in emergencies.
  • Follow key control protocol.
  • Keep carts clean and supplies and equipment neat and orderly.
  • Secure departmental assets and supplies neatly in storage areas.
  • Assist management in maintaining an accurate inventory of linen and supplies.
  • Promptly turn in lost-and-found items after tagging and identifying them.
  • Assist co-workers and perform other work assignments as requested.

Benefits

  • Daily Pay, allowing employees to access earned pay before payday.
  • Recognition programs and rewards.
  • Discounted Hilton hotel rates worldwide.
  • 401(k) program with company match.
  • Employee stock purchase program.
  • Paid holidays, sick days, and a generous paid time off program.
  • Tuition reimbursement.
  • Learning and career advancement opportunities.
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