Housekeeper

Island Hospitality Management • Austin, TX

4d

About The Position

The Housekeeper is responsible for the overall cleanliness of the hotel, guest satisfaction, and meeting product quality standards. The role includes providing basic housekeeping services, preparing rooms after guest checkout, and ensuring rooms meet brand and IHM standards. Flexible scheduling may be required, and weekly scheduled hours vary based on guest occupancy, season, staffing, and other factors; a specific number of weekly hours is not guaranteed.

Island Hospitality provides formalized training and development, with resources and growth opportunities for employees seeking to develop a career in hospitality. The company describes its benefits and recognition programs as including health and wellness benefits, paid time off, retirement matching, incentive programs, hotel discounts, career growth, and referral bonuses.

Requirements

• Be a highly motivated team player with strong initiative and a desire for achievement.
• Effectively handle workplace problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Work well in stressful situations.
• Stand, sit, or walk for extended periods.
• Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Responsibilities

• Change sheets and arrange towels.
• Restock toilet supplies.
• Vacuum, dust, clean, and rearrange rooms after guests check out.
• Ensure all rooms are cared for according to brand and IHM standards.
• Notify supervisors of damages, deficits, or disturbances.
• Provide excellent guest service and remain approachable to guests.

Benefits

• Medical, dental, and vision insurance
• HSA and FSA plans, including dependent care FSA
• Identity theft protection insurance
• Commuter benefits for transit and parking
• Pet insurance
• PTO and payroll incentives for annual wellness exams
• Employee assistance program
• Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
• Paid sick and vacation time
• Family leave
• 401(k) retirement plan with company matching; fully vested upon the first contribution
• Incentive-based bonus program
• Free hotel room nights and employee discounts within the hotel brand
• Discounts for friends and family within the hotel brand
• Team member recognition and bonus
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
• Career growth through an in-house training program
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed