Room Attendant - Housekeeper - The Manner

Hersha Hospitality Management LP•New York, NY

About The Position

The Housekeeper maintains the cleanliness, orderliness, and overall presentation of guest rooms, public areas, and service areas to provide guests with a luxurious and memorable experience. The role requires attention to detail, effective time management, and the ability to work independently or as part of a team while upholding high standards of cleanliness and hygiene.

Requirements

  • Strong attention to detail and commitment to high standards of cleanliness.
  • Ability to work independently and efficiently with minimal supervision.
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal skills.
  • Ability to lift, carry, or push objects weighing up to 25–30 pounds.
  • Basic knowledge of cleaning products, chemicals, and equipment.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Positive and professional demeanor with a focus on guest satisfaction.

Nice To Haves

  • Prior housekeeping experience, preferably in a luxury hotel or similar environment.
  • Knowledge of hygiene and sanitation standards in a hospitality setting.

Responsibilities

  • Clean and prepare guest rooms by dusting, vacuuming, making beds, changing linens, replenishing towels, and ensuring amenities are stocked.
  • Maintain the cleanliness of public areas, including hallways, lobbies, restrooms, and dining areas.
  • Meet sanitation and hygiene standards, including disposing of trash and recycling in designated areas.
  • Report maintenance issues, damages, and safety hazards in guest rooms or public areas to the Housekeeping Supervisor.
  • Follow hotel procedures for cleaning and handling linens, towels, and other supplies.
  • Use and store cleaning equipment and chemicals safely, in accordance with hotel policies and industry standards.
  • Provide friendly, professional guest service and anticipate guest needs where possible.
  • Monitor cleaning-supply stock levels and report shortages to the Housekeeping Supervisor.
  • Assist with special cleaning projects and requests as directed by the Housekeeping Supervisor or Hotel Management.
  • Follow hotel safety and security guidelines.
  • Collaborate with team members to support smooth operations and efficient guest service.
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