Housekeeper (Buildings & Grounds)/Career Opportunity

Chautauqua Institution•Chautauqua, NY
•Onsite

About The Position

The Housekeeper cleans and maintains common areas within buildings and dormitories, including restrooms, to provide a safe, sanitary, and welcoming environment for guests, residents, and staff. The role supports the Buildings & Grounds Department’s mission of providing a premier experience through consistent, high-quality facility care. This is an entry-level position; no prior housekeeping or custodial experience is required, and training is provided. The Housekeeper works under the direction of the Housekeeping Supervisor as part of a collaborative facilities team. The position is based at Chautauqua Institution’s main campus in Chautauqua, New York. It is full-time and may include daytime and evening hours, weekdays, and weekends, especially during the busy summer operating season and winter weather events requiring snow removal. Compensation starts at $19.20 per hour. Benefits include health insurance, flexible spending or health savings account options, dental and vision insurance, complimentary and supplemental life insurance, wellness incentives, an employee assistance program, long-term disability options, and a discretionary employer retirement plan contribution, recently 6% of gross compensation following the designated service period. Employees also receive a traditional Chautauqua gate pass providing access to many Amphitheater programs.

Requirements

  • High school diploma or GED.
  • Ability to follow verbal and written instructions.
  • Ability to use cleaning tools and equipment safely and effectively.
  • Time-management skills to complete assigned tasks within required timeframes.
  • Attention to detail and commitment to quality and consistency.
  • Ability to perform physical tasks such as standing, walking, bending, lifting, and carrying cleaning supplies.
  • Ability to work independently or as part of a team.
  • Ability to work indoors for extended periods and tolerate exposure to cleaning chemicals with proper safety measures.

Nice To Haves

  • Basic understanding of cleaning practices and workplace safety principles; training is provided.
  • Awareness of the importance of cleanliness, sanitation, and guest service in shared spaces.

Responsibilities

  • Clean and maintain common areas, hallways, dormitories, and restrooms to established cleanliness and safety standards.
  • Pick up trash and debris, vacuum, empty wastebaskets, and transport waste to designated disposal areas.
  • Scrub, sanitize, and disinfect restrooms using approved chemical products, including fixtures, floors, mirrors, doors, sinks, and toilets.
  • Replenish restroom and cleaning supplies, including soap, paper towels, toilet paper, urinal cakes, and batteries for automatic dispensers.
  • Perform deep-cleaning tasks during seasonal building openings and closures, potentially including cleaning carpets, ceilings, drapes, upholstered furniture, walls, and windows.
  • Complete cleaning tasks efficiently and effectively, prioritizing work as directed by the Housekeeping Supervisor without compromising quality.
  • Stock, label, and properly store cleaning supplies and keep supplies secured in locked storage areas.
  • Promptly report supply needs, damages, maintenance concerns, pest activity, and safety hazards to a supervisor.
  • Follow established procedures for logging and reporting lost guest items.
  • Follow safety guidelines and internal procedures for using chemical cleaners to prevent injury or damage.
  • Interact courteously and professionally with guests, residents, and staff.
  • Wear the approved uniform while on duty and meet appearance standards.
  • Establish and maintain cooperative, productive working relationships with team members.

Benefits

  • National health insurance network with Highmark
  • Flexible spending account or health savings account options
  • Dental insurance
  • Vision insurance
  • Complimentary life insurance
  • Wellness incentives
  • Employee assistance program
  • Supplemental life insurance
  • Long-term disability options
  • Discretionary employer retirement plan contribution, recently 6% of gross compensation following the designated service period
  • Traditional Chautauqua gate pass providing access to many Amphitheater programs
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