Housekeeper - Renaissance OKC

Coury Hospitality•Oklahoma City, OK

About The Position

The Housekeeper maintains exceptional cleanliness, presentation, and comfort throughout guest rooms and assigned public areas. The role supports a refined, personalized guest experience by keeping spaces aligned with luxury or boutique hotel service standards and interacting with guests in a warm, professional, and discreet manner. Additional tasks may be assigned or revised by the manager based on business volume and current operational needs.

Requirements

Strong attention to detail and commitment to maintaining immaculate spaces.
Professional appearance and service-oriented demeanor.
Strong verbal communication skills and ability to interact graciously with guests.
Ability to follow detailed procedures and brand standards consistently.
Excellent time management and organizational skills.
Ability to work independently and as part of a team.
Flexibility to work weekends, holidays, and varying shifts.
Ability to stand, walk, bend, kneel, and reach for extended periods.
Ability to lift, push, and pull up to 35 pounds.
Ability to operate housekeeping carts, vacuums, and cleaning equipment safely.
Must wear required personal protective equipment according to job responsibilities.

Nice To Haves

Prior housekeeping experience in a luxury hotel, boutique hotel, or high-end residential setting.

Responsibilities

Clean, service, and maintain guest rooms, suites, and corridors according to luxury boutique hotel standards.
Make beds precisely, ensuring linens are crisp, properly aligned, and free from defects.
Clean and sanitize bathrooms, fixtures, mirrors, floors, and surfaces using approved products and procedures.
Replenish guest room amenities, linens, towels, and supplies according to brand standards.
Inspect guest rooms for cleanliness, presentation, and maintenance concerns, and promptly report issues.
Maintain assigned public areas, including hallways, stairwells, and service areas.
Interact courteously and professionally with guests while maintaining privacy and discretion.
Respond promptly to guest requests or concerns and coordinate with supervisors or other departments as needed.
Handle guest belongings with care, respect, and confidentiality.
Follow hotel security, privacy, and lost-and-found procedures.
Safely operate housekeeping equipment and use cleaning chemicals according to training and safety guidelines.
Follow health, safety, and sanitation regulations.
Support sustainability and environmentally responsible initiatives.
Work collaboratively with housekeeping, front desk, and maintenance teams to ensure seamless service.