Housekeeper

MBK Senior Living•Portland, OR

About The Position

The Housekeeper is responsible for thoroughly cleaning residents’ apartments, public areas, and work areas in accordance with community and company guidelines, policies, and procedures. The role supports a safe, comfortable, and inviting community for residents, staff, and guests through high-quality cleaning, sanitation, and customer service. The Housekeeper takes direction from the Executive Director, Maintenance Director, Director of Housekeeping, Lead Housekeeper, or designee. The position is full-time, Monday through Friday, 7:30 a.m. to 3:30 p.m.; pay is dependent on experience. The Housekeeper cleans and sanitizes resident apartments, common areas, and offices, including surfaces, fixtures, windows, floors, and carpets; dusts and straightens furniture; and performs laundry services as scheduled or needed. The role includes managing waste, posting and removing safety signs, using and storing cleaning supplies and chemicals safely, and following PPE, labeling, Safety Data Sheet, and hazardous-material procedures. The Housekeeper maintains an attractive, safe, and hazard-free work area; presents a positive and professional image; greets and engages residents warmly; responds courteously to simple requests; and reports resident needs, concerns, repairs, and health, safety, or sanitation issues to the appropriate supervisor or department. The position requires teamwork, compliance with applicable regulations and company policies, and other duties as assigned.

Requirements

Must be at least 18 years old.
Must complete required background clearances and health screening and provide negative TB test results within seven days of employment; the TB test must be from within the last six months.
Must have excellent written and verbal English communication skills, including the ability to read, write, speak, and follow written and spoken directions.
Must deal tactfully and professionally with personnel, residents, family members, and guests.
Must have strong organizational, problem-solving, and time-management skills.
Must present a positive and professional image.
Must demonstrate compassion for older adults and the ability to interact effectively with people of different ages, backgrounds, and levels of physical, emotional, and cognitive well-being.
Must be able to work in a resident-centered environment that may involve unpleasant odors, blood, bodily fluids, hazardous waste, infectious diseases, or residents who are ill or confused.
Must be able to use standard cleaning equipment and supplies.
Must be mobile and able to meet the physical demands of the position, including prolonged standing; frequent walking, bending, kneeling, squatting, pulling, overhead reaching, and repetitive motion; and movement throughout the community and between neighborhoods.
Must be able to lift and carry up to 50 pounds and push up to 250 pounds as necessary.
Must frequently push and pull cleaning supplies and carts.
Must be able to assist with residents’ physical movement during routine transfers and emergencies.

Nice To Haves

High school diploma or GED preferred.
Prior housekeeping or cleaning experience in a similar role preferred; on-the-job training is available for candidates with the right attitude and desire.

Responsibilities

Clean and sanitize resident apartments, common areas, offices, and other assigned areas, including surfaces, fixtures, windows, floors, and carpets.
Dust, fluff, and straighten furniture in internal and external public areas.
Follow established work and cleaning schedules as closely as practical.
Post appropriate caution and safety signs before tasks that may create safety risks and remove them promptly when finished.
Monitor and remove trash and waste from inside and outside community areas, placing it in designated locations.
Use appropriate PPE and safety supplies when handling hazardous waste or chemicals.
Securely store housekeeping supplies and carts, keeping chemicals and hazardous materials locked away and inaccessible to residents and guests.
Follow policies for labels, Safety Data Sheets, and the safe storage, use, handling, mixing, and disposal of chemicals, cleaning solutions, and hazardous materials or waste.
Promptly store equipment and tools after tasks and keep work areas attractive, safe, and hazard-free.
Display a positive, professional image aligned with company policies and values; greet and engage residents warmly.
Respond courteously to simple requests and report observed resident needs, concerns, or repair requirements to the appropriate department or supervisor.
Perform laundry services for residents as scheduled or needed, in a timely and organized manner.
Comply with applicable federal, state, and local regulations and company policies and procedures.
Promptly report health, safety, or sanitation concerns to a supervisor.
Promote teamwork through open communication with coworkers and other departments.
Perform other duties as assigned or requested by designated leadership or a supervisor.

Benefits

Competitive salaries.
Leadership development, live in-person training, virtual training, and individual and group trainings.
401(k) retirement plan with company match up to 4%.
Employee Assistance Program for employees and household members.
Financial and legal services.
Educational loan assistance and scholarships.
Team member discount programs.
Resources supporting physical, emotional, and financial wellness.
Free meal per shift.
Comprehensive medical, dental, and vision coverage for full-time team members.
Multiple medical plan options, including a Health Savings Account-eligible plan with company contributions, for full-time team members.
Healthcare and dependent-care Flexible Spending Accounts for full-time team members.
Commuter benefits for full-time team members.
Company-paid life insurance and Accidental Death & Dismemberment coverage for full-time team members.
Disability benefits for full-time team members, where applicable and subject to state-specific programs and eligibility requirements.
Voluntary accident, critical illness, and hospital indemnity insurance for full-time team members.