About The Position

The Housekeeper is responsible for consistently meeting quality and timeliness standards while cleaning resort property units and following the company's mission statement and values. The role involves cleaning guest units, reporting their readiness for inspection, identifying maintenance or inventory issues, and helping maintain safe, organized work areas. The position may also involve additional tasks as directed by MasterCorp Management.

Requirements

  • Must be authorized to work in the United States.
  • Must be able to pass a background check.
  • Must be able to lift up to 25 pounds, with or without accommodation.
  • Ability to make decisions.
  • Planning and scheduling capabilities.
  • Ability to read, write, and do basic math.
  • Promptness and timeliness with assignments.
  • Strong work ethic and a passion for cleanliness.
  • Ability to learn and change behavior.
  • Ability to work irregular hours.
  • Weekends are mandatory.

Nice To Haves

  • Previous housekeeping experience is preferred but not required.

Responsibilities

  • Maintain a high standard of excellence.
  • Strip units of soiled linens and remove trash.
  • Clean bedrooms, bathrooms, kitchens, living rooms, closets, decks, and other areas of units.
  • Report clean units as vacant and ready for inspection.
  • Report unit maintenance issues according to company procedure.
  • Report damaged, dirty, or stained carpets, drapes, furniture, and linens.
  • Report missing inventory and supplies to the Supervisor.
  • Perform weekly guest services cleans as directed.
  • Help maintain the cleanliness and organization of storage closets.
  • Attend training sessions and apply the training in practice.
  • Ensure a safe working environment.
  • Help resolve guest complaints promptly.
  • Maintain a strong sense of urgency so units are turned on time.
  • Perform additional tasks as directed by MasterCorp Management.

Benefits

  • Earn up to $20 per hour, with a system designed to reward efficiency and timeliness.
  • Paid training.
  • Medical, vision, and dental benefits.
  • Paid time off.
  • Opportunities for growth and career development.
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